Media Offline

[Syu112]

"I’ve confirmed that I followed all the installation steps as instructed, but when using the plugin, a 'Media Offline' error appears. Everything else in the software seems to be functioning normally. Could it be that the downloaded preset pack needs to be placed in a specific folder within Premiere Pro?"

[IanB_360]

Hi @Syu112 

And welcome to the Premiere Pro Forum community.  Thank you for taking the time to report a problem. The team needs a little more information to begin troubleshooting. The link here, How to Report a Problem, has steps to provide more information about your bug that can help us identify the issue. 
Here to help.
Ian

Ian