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Meu preview fica com a tela preta quando eu mudo o formato da sequencia.

Community Beginner ,
Jan 07, 2025 Jan 07, 2025

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Estou trabalhando num video horizontal e preciso adaptá-lo na vertical também, quando eu duplico a sequencia e altero o formato, todas as minhas sequencias ficam em tela preta.

O maior problema é que a sequencia horizontal original também fica com tela preta, isso me faz perder todo meu trabalho de tratamento de cor, legendas, efeitos sonoros, tudo.

Já aconteceu várias vezes, tentei resolver de várias formas mas não tem uma maneira clara de fazer isso.

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Editing and playback , Effects , Export , Performance or Stability

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correct answers 1 Pinned Reply

Adobe Employee , Jan 07, 2025 Jan 07, 2025

Hi @refatorando  - Thanks for submitting your bug report. We need a few more details to try to help with the issue.
Please see, How do I write a bug report?

 

Do you have any display custom scaling in your os?

Are you using any third party plugins or panels?
Sorry for the frustration.

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Adobe Employee ,
Jan 07, 2025 Jan 07, 2025

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Hi @refatorando  - Thanks for submitting your bug report. We need a few more details to try to help with the issue.
Please see, How do I write a bug report?

 

Do you have any display custom scaling in your os?

Are you using any third party plugins or panels?
Sorry for the frustration.

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Community Beginner ,
Jan 07, 2025 Jan 07, 2025

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Estou usando alguns plugins como Mister Horse para as transições, e wizzymotion para as animações de texto.
Alem disso tem camadas de ajuste com Lumetri Color e Transform Scale.

refatorando_0-1736264773785.png

 

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Adobe Employee ,
Jan 07, 2025 Jan 07, 2025

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Hi @refatorando - What version of Premiere Pro are you using?  Can you set your display resolution to default and let us know if that helps.

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Community Beginner ,
Jan 07, 2025 Jan 07, 2025

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Alterei a escala do Windows para 100% padrão, mas isso não fez nenhuma diferença.
Minha versão é sempre a ultima disponivel.

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Adobe Employee ,
Jan 08, 2025 Jan 08, 2025

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Hi @refatorando - Can you hold down "SHIFT" while launching Premiere and check the boxes
"Reset Plugin Cache"
"Disable third-party plugins (one time only)"
"Clear media cache files"

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