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modifier keys different in mac

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Explorer ,
Nov 28, 2022 Nov 28, 2022

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It used to be, to save project on a mac you would select command + s.  I recently got a new computer and now the modifier key changed to control s.

 

I could definitely get used to this as I often use a windows computer at home; however, after effects still uses command s, not control s, so now I have different modifier keys depending on the application.

 

premiere

prem.jpg

after effects

ae.jpg

 

Did I do something stupid to change this (or is Adobe just stupid)

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11 Comments
Adobe Employee ,
Nov 28, 2022 Nov 28, 2022

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Sorry, Mike,

Does this article help? https://www.macinstruct.com/tutorials/how-to-switch-the-control-and-command-keys/ Let me know.

 

Thanks,

Kevin

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Explorer ,
Nov 28, 2022 Nov 28, 2022

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I dont think this will help as this is a system wide change and, as I said, After effects is using command and premiere is using control.  I would need to change this in premiere.

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Adobe Employee ,
Nov 28, 2022 Nov 28, 2022

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Hi, Mike,

I was thinking that you may have changed the System Preferences by accident. Sorry. If that is not the case, can you try reinstalling Premiere Pro? 

 

Thanks,
Kevin

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Explorer ,
Nov 28, 2022 Nov 28, 2022

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I am pretty sure this is a premiere problem.  We have 2 new computers that I have installed premiere on and both have the modifier key as control...in both v2022 and v 2023

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Adobe Employee ,
Nov 28, 2022 Nov 28, 2022

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Screen Shot 2022-11-28 at 11.01.47 AM.pngOK, sorry. This is the first I've seen of this. Are you on macOS Ventura? Are you on an ARM Mac? Let me know the details.

 

Thanks,
Kevin

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Adobe Employee ,
Nov 28, 2022 Nov 28, 2022

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Hi,

Sorry, I cannot reproduce the bug on my ARM Mac running macOS Ventura and Premiere Pro 23.0. Is this a single-user Creative Cloud installation, or did your IT department install the application (if applicable)?

 

Thanks,
Kevin

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Explorer ,
Nov 29, 2022 Nov 29, 2022

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I am running Monterey 12.4

 

I installed myself (on 2 different computers) 

 

Screen Shot 2022-11-29 at 8.58.06 AM.png

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Adobe Employee ,
Nov 29, 2022 Nov 29, 2022

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Thanks for sharing the additional info. 

 

Kevin

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Explorer ,
Dec 08, 2022 Dec 08, 2022

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Any news on this?

 

I now find I have to pause every time I save a file in any program to think about which modifier key I need to use.  Super annoying. 

 

Adobe products should use the default modifier for whichever OS it is running on.

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Adobe Employee ,
Dec 08, 2022 Dec 08, 2022

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Sorry. No news yet, Mike. I can't reproduce the issue. I don't see anyone else in the community experiencing the same problem, which is also troublesome. Have you installed many other programs in addition to Creative Cloud? Do you have VMWare installed or anything like that? 

 

Thanks,
Kevin

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Explorer ,
Dec 09, 2022 Dec 09, 2022

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Hi Kevin,

 

Are you able to try on the same macpro/os version I am using?  We ordered two of these, and both have this same issue, while all other computers in our facility do not have the issue 

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