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Multi-Camera View UI Not Appearing

Explorer ,
Jul 24, 2023 Jul 24, 2023

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This is almost certainly a technical bug rather than user error.  I am using version 23.5.0 (Build 56) on Windows 10, and cannot get the multicam UI to appear for more than a second.  My Program window gets wide when I enable multi-cam as though it were intending to show my program alongside the multiviewer, but ultimately it doesn't show up.  Fiddling with certain things, like enabling/disabling Mercury Transmit, switching a camera, or toggling the track targeting on/off will sometimes display it for a second, before going right back to not showing it as soon as I click any other UI element.

 

I know what you may be thinking - it's a common for this to happen when the track with the multicam sequence isn't targeted, but as you'll see in the screenshot below, that's not the issue here.  I sincerely hope this bug can be resolved, since it is severely affecting my professional workflow.

 

To reproduce this bug, all you need to do is attempt to switch on the multi-camera view with your program monitor.  This has now happened across multiple projects with different footage.

 

Screenshot 2023-07-24 173029.png

Bug Unresolved
TOPICS
Editing and playback , User experience or interface

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8 Comments
Community Expert ,
Jul 24, 2023 Jul 24, 2023

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OK, I attempted to switch on the Multi-camera view per your instructions, and I even turned off all track targeting. Win11, PP 23.5

 

MyerPj_0-1690236937162.png

 

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Explorer ,
Jul 24, 2023 Jul 24, 2023

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What GPU are you running? Maybe that's the issue, or maybe a Windows 10 thing?  I've got the Nvidia GTX 1080

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Community Expert ,
Jul 25, 2023 Jul 25, 2023

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I'm running a GTX 1070!

🙂

You can install a newer or different Studio driver from nVidia, I have 536.40 installed. I haven't had any problems with your issue. I do a clean install each time and only install the Video and Audio drivers. None of the other stuff.

 

You can only try the basics, since not a lot of others are coming up with this problem. Worst offenders have always been HUD and utilities the overlays some kind of message or statistics on screen.

 

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Community Expert ,
Jul 25, 2023 Jul 25, 2023

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Community Expert ,
Jul 25, 2023 Jul 25, 2023

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And depending on how far you want to go, you can nuke the adobe software and reinstall using this:

 

Be sure to run the Adobe Cleaner after you uninstall the programs and before you re-install them:
Also, reboot your computer between steps even if you are not asked to...

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Backup any settings files you may want first as this cleans them.

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Engaged ,
Jul 31, 2023 Jul 31, 2023

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Upvoting. It's now a well known bug/glitch I did a list of all the post I found with the same problem. The workaround that some have been doing is downgrade to 23.3

 

https://community.adobe.com/t5/premiere-pro-bugs/this-is-a-list-of-different-post-with-the-same-mult...

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Explorer ,
Aug 22, 2023 Aug 22, 2023

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Update: This appears to be fixed in 23.6.0 (Build 65)!

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Engaged ,
Aug 23, 2023 Aug 23, 2023

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LATEST

Problem Fix in 23.6

 

I just finish a 1-hour long project in multicam with any problem at all. The bugs seems to be completly gone, my edition was smooth. Actually now it run much better the video, sometimes with not even a dropped frames. 

 

Thanks Adobe.

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