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my mouse disappears when using lumetri in premiere pro cc 2018

39 Votes
LEGEND ,
Jan 24, 2023 Jan 24, 2023

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BUG: my mouse disappears when using lumetri in premiere pro cc 2018
Bug Unresolved
TOPICS
User experience or interface

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18 Comments
LEGEND ,
Jan 24, 2023 Jan 24, 2023

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Will there be a fix for this one day?

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LEGEND ,
Jan 24, 2023 Jan 24, 2023

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Same here. When I'm using my mouse to drag the Color Wheel.

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Explorer ,
Jan 24, 2023 Jan 24, 2023

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It's not just Lumetri that causes the mouse to disappear. It seems to happen to some people an not to others, I work at a place with 12 editors and half of them are having this issue where the mouse disappears for some reason. The mouse works fine, it's still there under Premiere working like a charm in Finder and every other application. ADOBE, PLEASE FIX THIS!!!

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LEGEND ,
Jan 24, 2023 Jan 24, 2023

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Just happened to me. Working with closed captions and lost the mouse. Can get it back in other applications but as soon as I click back into PP it is gone. Macbook Pro and the most recent PP.

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LEGEND ,
Jan 24, 2023 Jan 24, 2023

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Mouse cursor disappears while editing markers on an audio clip. Had to set down several times. Tried restarting premier pro. Is fine for a bit, then the same thing happens. Seems like this problem has been there past two years going by the comments thread. Help Adobe!

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LEGEND ,
Jan 24, 2023 Jan 24, 2023

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Have the same problem. Have yet to see it in Mac OS, only my Windows 10 machine. Will there ever be a fix?

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LEGEND ,
Jan 24, 2023 Jan 24, 2023

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Me too my mouse keeps disappearing... im upto date windows 10...

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LEGEND ,
Jan 24, 2023 Jan 24, 2023

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Premiere Pro CC 2019 - all drivers and Windows 10 up to date. My mouse keeps dissapearing while typing/adding (open) captions.

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Enthusiast ,
Jan 24, 2023 Jan 24, 2023

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Having the same issue here. Nothing special happened before this bug started taking place. Every single time I switch workspaces, the mouse cursor disappears.

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LEGEND ,
Jan 24, 2023 Jan 24, 2023

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I've had this happen for a few years now - Adobe are aware, its all over the forum. No fixes yet!
Reports go back to 2014 from a quick look on the forums

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LEGEND ,
Jan 24, 2023 Jan 24, 2023

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Yeah same issue, only just downloaded this for the 7 day trial and it's not going great.. happened 3 times in an hour

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LEGEND ,
Jan 24, 2023 Jan 24, 2023

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it happened to me mid project it was fine but i started working with my keyframe markers in the sound section of the time line and it disappeared.. its still there as it highlights items on the screen but i cant see it. the mouse is working fine in illustrator and other progrograms

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LEGEND ,
Jan 24, 2023 Jan 24, 2023

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Yep - mouse disappears all the time in Premiere... needs a fix - sick of closing down and opening again.

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Community Beginner ,
Jan 24, 2023 Jan 24, 2023

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It's happening to me every time I try to add captions. I just rebooted my system, and it happened immediately after I started adjusting the caption in my timeline. Windows 10 Pro v1803, Premiere Pro 13.1. Intel Core i7, 16 GB RAM.

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LEGEND ,
Jan 24, 2023 Jan 24, 2023

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My mouse pointer disappears randomly. I can't find a rhyme or reason as to why. Just for fun, I suppose.

Windows 10 Pro Version 1809 OS Build 17763.503
Premiere Pro 13.1 Magician
Logitech M500 Corded Mouse
Microsoft HID Compliant Mouse Driver

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LEGEND ,
Jan 24, 2023 Jan 24, 2023

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I'm using two screens, one for Premiere and one for other windows (File Explorer etc).
Every so often, my cursor will vanish when I mouse over the active Premiere window. If I move the cursor to the other screen it works normally. If I swap screens, move Premiere to the other screen, the problem persists with Premiere but the cursor comes back on the native Windows parts of the screen.
The only way to get the cursor to display properly over Premiere is to quit the program and re-launch it. (I tried rebooting my computer several times, but it doesn't prevent the problem from reoccurring again at some seemingly random time in the future).
Win 10 Pro 64-bit
Version 1903
OS Build 18362.418
NVIDIA Quadro K4000 Driver 26.21.14.3170 Updated 7/24/2019

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New Here ,
Jan 24, 2023 Jan 24, 2023

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Yep, this bug just started happening to me as well while I was subtitling a video. I think it's because I just started using a custom workspace, but I still haven't found a fix. I am also using two monitors as some of the other users who have reported this bug are pointing out. Hopefully this finally gets fixed soon.

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New Here ,
Jan 24, 2023 Jan 24, 2023

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LATEST
And also when i go into essential graphics. Very frustrating

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