PingFang font cannot be displayed in Premiere Pro version 25.2.0 macOS Sequoia 15.4

[Lin Lau]

PingFang SC font is an original font of macOS system. Other fonts can be displayed in Premiere Pro, but Pingfang font cannot be displayed. I have tried to roll back to version 25.1, and this font（PingFang SC） can be displayed normally. I hope this issue can be fixed in the next version.

[jamieclarke]

Hi @Lin Lau - Thanks for submitting your bug report.  Your notes are clearly written and much appreciated.

Sorry for the frustration.

[jamieclarke]

Updating Status to Acknowledged

[Theresa Rostek]

Hi @Lin Lau,

Thanks for your report. We are able to reproduce the issue and have opened a ticket to investigate. We'll update this thread when a fix is available to try in beta.

Thanks again,

Theresa

[Wong25451156dr4u]

A specific Chinese font series named "PingFang" isn't able to display and render on the latest versions 25.2 and 25.2.1. The text box and captions is blanked when using the font. 

I was able to use "PingFang" on Premiere 25.1. It's a Mac pre-installed OpenType font series. However, after updated to 25.2 / 25.2.1, the text box and captions become blank when using the font. It can't be displayed or rendered to the video, even exported to Media Encoder 25.2. Also, the font family can't be read correctly, only "medium" size can be chosen, but usually I have all of its family able to use it in Premiere. 

And to clarify the problem, I have tested other pre-installed Chinese font "HanziPen" series which is also an OpenType, it can be displayed. Or even the font "Hei", is a TrueType, still be able to display.  

Screenshot is attached to see the problem, and also for the tech details of PingFang. I'm hoping for a fix soon. Thank you for your help.

System info:

Mac Studio (2022) - M1 Max , 64GB ram, macOS Sequoia 15.3.2

Premiere Pro 25.2 / 25.2.1

Font: PingFang

[Wong25451156dr4u]

I have the same problem on 25.2, all PingFang font family is unable to use. I hope the fix can release soon.