Hey guys,
*Edit: Bug report is at the bottom of the post.
This issue is driving me insane and I hope someone can clear things up.
Every time I load a clip into the source window, playback freezes.
The only way to fix it is to save and restart the program. I have to do this for EVERY SINGLE CLIP.
If I import a folder with multiple clips and create sequence from clip, there's no issue. As long as I don't have to touch the project or source window, that is. Which we all know is impossible.
However, if for any reason I need to find some B-roll somewhere, playback breaks. I cannot figure out what's causing this.
At first I thought it had something to do with a large project, corrupted project, HEVC footage, sequence mismatches, etc. but that's not the case. Video or audio, it does not matter.
It's been happening since V23 and I can't go back to V22 because that version caused me to lose multiple edits every day. The famous autosave bug.
I've been running Nvidia studio driver 517.40 for a while now. That fixed other issues, but this one remains.
I recorded the issue; you can find the wetransfer link below in case the attachment does not work.
It's a video of a completely fresh project, with a random clip I downloaded for demonstration purposes.
https://we.tl/t-EFE38qIxYW
PC Specs:
AMD Ryzen 9 3950X
Gigabyte X570 Aorus Elite
MSI RTX 2080 Super Gaming X Trio (Studio driver 517.40)
GSkill Trident Z Neo 3600 CL16 64GB (4x16GB)
Samsung 970 Evo Plus 500GB (C: drive - Windows and programs)
Samsung 970 Evo Plus 2TB (D: drive - Projects and footage)
WD Ultrastar 16TB (Archive drive)
Corsair RM750X 2018
Premiere Beta 23.1
Premiere 22 had too many other issues, which was the reason I moved on to 23.
Premiere 23 (Full release) also had too many issues, which is the reason I moved on to Beta 23.1.
Premiere Beta 23.2 would not even load. So that's not an option either.
- Already updated graphics driver (Tried 517.40 and above - have not tried the new 527 yet).
- Removed graphics driver with DDU and reinstalled from Nvidia website.
- Already tried 100% fresh Premiere install with reset preferences.
- Already had my RAM replaced earlier this year, didn't fix the problem.
- Yes, my RAM is on the motherboard QVL.
- Computer is running at stock settings, no overclocks whatsoever.
- Thought it might be a faulty GPU (VRAM) but doesn't seem to be the case since it only happens in Premiere.
- What I haven't tried is a complete Windows refresh, but I'm currently not in a position where I can take the time to go through a full rebuild of my system.
- BIOS is not on the latest version, but I doubt that would solve the issue. Other programs are fine.
- Issue - Playback breaks after activating source window and playing the footage. If I import a folder with multiple clips and create sequence from clip, there's no issue.*Edit: Playback breaks after opening the export window, then returning to the timeline. Exporting via media encoder with Premiere open also breaks the playback.
- Adobe Premiere Pro version number: Premiere Beta 23.1.0 Build 75
- Operating system - Windows 10 22H2 19045.2251
- System Info: CPU, GPU, RAM, HD:
-
AMD Ryzen 9 3950X
-
MSI RTX 2080 Super Gaming X Trio studio driver 517.40
-
GSkill Trident Z Neo 3600 CL16 64GB (4x16GB)
-
Samsung 970 Evo Plus 500GB M.2 (C: drive - Windows and programs)
Samsung 970 Evo Plus 2TB M.2 (D: drive - Projects and footage)
WD Ultrastar 16TB SATA(Archive drive)
- Video format: Not format-specific. Happens with any footage. Happens with music as well.
- Workflow details: Happens every single time. Not workflow-specific.
- Steps to reproduce:
Create new project
Import footage
New sequence from clip (playback is fine)
Go to project window
Select a clip
Play the clip (playback freezes)
Drag clip to timeline (playback stays frozen).
- Expected result - Playback should continue.
- Actual result - Playback stays frozen.
[Moderator note: EXCELLENT, text-book bug report, THANK YOU! I moved this post to the Bugs section of this forum as that 1) flags this for the devs and 2) allows other users to upvote it.]
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