• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
3

Playback issue

Community Beginner ,
Nov 12, 2023 Nov 12, 2023

Copy link to clipboard

Copied

Hi all

I have had a search around but cant find anyone having this specific issue. When scrubbing through the timeline and then hitting the spacebar to play, Premiere freezes playback. This doesn't happen all the time but I have to reboot to be able to continue working. When it freezes I am still able to move the timeline indicator along the timeline but the output video stays frozen. I can still add or remove clips but the images in the source and program windows stay frozen. Also none of the transport buttons work either. I have tried removing all external monitor links etc and other potential issues without any luck. Any Ideas?

Bug Unresolved
TOPICS
Editing and playback , Performance or Stability

Views

61

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Adobe Employee , Nov 12, 2023 Nov 12, 2023

Hey @stevezoneone,

I read your message. May we have complete details about your system and media? Does the same thing happen with a brand new project?

 

Thanks,

Kevin

Votes

Translate

Translate
3 Comments
Community Beginner ,
Nov 12, 2023 Nov 12, 2023

Copy link to clipboard

Copied

Sorry, just re read what I wrote, I dont have to reboot the machine when this happens, just re load Premiere.

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Nov 12, 2023 Nov 12, 2023

Copy link to clipboard

Copied

Hey @stevezoneone,

I read your message. May we have complete details about your system and media? Does the same thing happen with a brand new project?

 

Thanks,

Kevin

Votes

Translate

Translate

Report

Report
New Here ,
Nov 16, 2023 Nov 16, 2023

Copy link to clipboard

Copied

LATEST

Hi,

 

the same issue here.

Version 24.0.3 on a HPZ4 workstation, Nvidia Quadro P1000 (Driver 537.58)

I made a new project, imported one 29' clip (MXF op1a XDCAM HD 1080/50i), did some edits in my timeline and the video output monitores freeze. I can edit my timline, but when I hit play nothing happens and I have to restart premiere to work again.

This also happened on Version 23.xx

Votes

Translate

Translate

Report

Report