Playback não funciona mais de 1 ou 2 segundos

[bbertoldo]

Ao dar play na timeline o premiere somento toca um ou dois segundos do vídeo e para de reproduzir. Está impossível de editar nele. Antes da ultima atualização o mesmo funcionava plenamente.

configuração:

32gb de ram

nvme 1tb

nvidia p5000 16gb

xeon 2680 v4

[Dani_V.]

Hi @bbertoldo,

Very sorry for the frustration. We need a few more details to try to help with the issue. What type of files are you working with? Can you confirm your operating system and version and are your drivers up to date? Please see, How do I write a bug report?

Do you have any specific effects in use or third-party plugins?

Hope we can help you soon,
Dani

[bbertoldo]

Olá Dani

Estou com o sistema operacional windons 10 pro atualizado.

Todos os drivers estão atualizados para a ultima versão.

Eu não uso plugins de terceiros.

O problema ocorre com qualquer vídeo em qualquer resolução.

[Dani_V.]

Thank you for the information @bbertoldo. Have you tried opening the Progress window/panel to see if anything is happening in the background?

[Peru Bob]

Just a longshot:

Try Preferences > Audio Hardware and set Input to None.

If that doesn't work, try creating a new project and import the old one into it.

[mayjain]

Hi @bbertoldo,

Sorry to hear you're experiencing this issue. Could you please share some of the problematic media or project files—this would help us recreate the scenario locally and provide more targeted suggestions.

Thanks,
Mayjain

[Luas]

funcionou perfeitamente, tava ficando louco, obrigado

[bbertoldo]

Thank you very much my friend for your help! It really was an audio issue! I did this and reset the audio inputs and everything started working again! I noticed that the error is common when you have more than one monitor with audio output.