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PP 23.5 update changes my fonts in essential graphics

Community Beginner ,
Jun 22, 2023 Jun 22, 2023

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Just updated from 23.4 to 23.5 on M1 and a M2 macbook pro. First thing I noticed is that my fonts look different in my essential graphic mogrts. I don't have access to the original after effects files, the mogrts were created in after effects and they were done by someone else. I have used these through many versions of Premiere, and today with the new version, they look different. Not having access to the original AE file, I am not sure if the whole font is changing or just a property of the font. It might be just that it is not bold. 

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correct answers 1 Pinned Reply

Adobe Employee , Jan 26, 2024 Jan 26, 2024

This problem has been fixed. The fix should be available as of Premiere Pro version 24.1 or higher. It has also been fixed for After Effects, in case anyone was seeing it there as well.

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Enthusiast ,
Feb 09, 2024 Feb 09, 2024

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We are all getting these fonts from our corporate Monotype accounts. Moreover, these errors occur on the same machine I use to build and export the MOGRTs. AE sees the font fine, and some MOGRTS see the same font fine, but others show that font as missing, even different MOGRTs exported from the very same comps. I can even re-export a problem MOGRT and "fix" the missing font error temporarily, but some of the MOGRTs will somehow go bad again for reasons I can't fathom.

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Adobe Employee ,
Feb 09, 2024 Feb 09, 2024

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Sounds to me from your description that your font environment is not stable.

 

If you are having issues entirely on your own system then that certainly is a good place to start troubleshooting.

 

You say that it sometimes work on your own machine, and other times fail. I presume you are referring to opening the Mogrt in PPro? Does it ever fail within After Effects?

 

Are your issues specific to one particular font, or is it all the fonts you use in the mogrts? There are scripts we can run on your system to identify exactly what font you are using and where it comes from.

 

Was Poppins part of this problem font set?

 

For example, Poppins has known duplicates:

https://fonts.google.com/specimen/Poppins (looks to be variable font)

https://fonts.adobe.com/fonts/poppins (static)

 

Monotype does not seem to offer Poppins.

 

Has Adobe Fonts activated any of the fonts which you assume should be coming from Monotype?

 

There is an answer here, and if you are willing and able to collect the clues and work through the trouble shooting.

 

Douglas Waterfall

After Effects Engineering

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Enthusiast ,
Feb 09, 2024 Feb 09, 2024

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I'd characterize it as a pretty stable font environment since we are exclusively using Monotype fonts for these projects (the fonts in question aren't on Adobe Fonts). TT Ramillas and NueuePlak are the two typefaces that have exhibited this problem, but they are also basically the only typefaces in the graphics package, so I don't know if other fonts might exhibit the same behavior. The only time these fonts have come up as missing is when certain MOGRTs are placed on the timeline in Premiere. Once a MOGRT starts flagging the font as missing it seems to always flag it as missing, whether adding that MOGRT to a new timeline or opening a project with an existing copy of that MOGRT already used in it. Other MOGRTs from the same package, using exactly the same fonts, will continue to render correctly on the same timeline. Neither of the fonts are flagged as missing in AE or when using the type tool in Premiere. I have also opened up one of the problem MOGRTs, extracted the project, exported a new MOGRT file from that project, changing nothing except the name of the MOGRT to avoid confusion, imported the new MOGRT into Premiere, and found that it works fine, at least at first. Same system, no changes to synced fonts.

 

But re-exporting the MOGRTs doesn't always permanently fix them, as some of the MOGRTs that I have re-exported and which behaved themselves at first later spontaneously started flagging the fonts as missing again.

 

Don't you think this fits the description of the font validation bug that you described earlier in this thread?

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