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PPro 24.3 Essential Graphics Panel bug found.

Explorer ,
Apr 15, 2024 Apr 15, 2024

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Seems like there is there is problem with 24.3 Essential Graphics 

I noticed that moving text layer while essential graphics panel on

will give you huge lag unless panel is turned off. 
I haven't had this problem til lastest update?
I think it might have to do with font thumbnail?

that I have noticed it updated on this patch.
Well I did everthing I could.

I've reset workspace, delete cache~  all the things normal things you need to do in PPro for troubleshoot 
I do have m.2 nvme, and renderer on Mercury ofc~ I have 4070 ti~ Ram is 64gb~
I have memory setting on 58gb on PPro
I even updated all the drivers.
I think I did everything that I could unless I'm missing something but somebody Helppp!  

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correct answers 1 Pinned Reply

Adobe Employee , May 20, 2024 May 20, 2024

HI @Pathopat 
Sorry for the frustration. I've heard of such problems when a user has many fonts. What happens if you temporarily scale back the number of fonts in your Library as a test? Are you functioning as expected again? I sure hope so! Let us know, please.



Take Care,
Kevin

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New Here ,
May 04, 2024 May 04, 2024

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I'm facing the same issue. 
Every time I open the essential graphics pannel, it tooks a long time to load. 
And it can be worst: everytime I save my workspace with essetial graphics pannel active, then close project, when I'ld open the project again, it tooks forever to load. 

Thought it could be a issue with default graphics that come with premiere, so I've deleted all essetials graphics folder in Program Files and AppData location... nothing!

Well... the only solution for this issue that I found, was donwgrade premiere versions to 24.0. 
My actual version is 24.3. 

I hope adobe can solve this problem soon. 

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Community Expert ,
May 04, 2024 May 04, 2024

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I saw a similar problem when Creative Cloud was not running when I open the graphics panel.

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Community Expert ,
May 06, 2024 May 06, 2024

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I played with this a bit and cannot get any problem. Win 10, 24.3.

 

Stan

 

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Explorer ,
May 20, 2024 May 20, 2024

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Update may 20th.

I recently update win 10 to win 11

and installed pp 24.3~

guess what!

 

It does not solves it~ 

formatting doesnt solve it 

then what else can we predict and accuse of this problem hmm. 

PC parts? Ryzen 5800x? Rtx 4070 ti?

DDR 4 ram? i really dont get it. 

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Explorer ,
May 20, 2024 May 20, 2024

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Try with track full with fonts with like 1000 fonts in your pc library

and try to push all the 70% of the text layer back for maybe 20 frame? frame doesnt matter it will give you huge lag.

  • The problem is that I work on same thing for past 3 years and it just happened. 

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Adobe Employee ,
May 20, 2024 May 20, 2024

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HI @Pathopat 
Sorry for the frustration. I've heard of such problems when a user has many fonts. What happens if you temporarily scale back the number of fonts in your Library as a test? Are you functioning as expected again? I sure hope so! Let us know, please.



Take Care,
Kevin

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Explorer ,
Aug 14, 2024 Aug 14, 2024

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Hi kevin thank you for the reply! I tried to uninstall all the font I don't use and I use under 100 fonts now.
Well it wasn't actual test because it was already laggy when I formatted my pc.

Maybe it might be essential graphic panel or text panel error. 
I gave up finding and troubleshoot. 
but hope anyone finds the bug and fix it!~ thank you everyone~

PP 24.5

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Adobe Employee ,
Aug 29, 2024 Aug 29, 2024

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Hey @Pathopat,

Are you seeing this issue in a new 24.6 project? Let the team know!

 

Thanks,
Kevin

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Community Beginner ,
Sep 30, 2024 Sep 30, 2024

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hey there! were you able to solve this issue?

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Community Expert ,
Sep 30, 2024 Sep 30, 2024

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@Nishant321go , What version are you on? Same exact problem as the original post?

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Community Beginner ,
Sep 30, 2024 Sep 30, 2024

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@MyerPj Yes, apparently so 😞 
The problem appeared when i upgraded my processor/motherboard/ram (7900x3D). Also, didn't fix anything after a clean winodws install . The older v24.0 works fine since it uses a different mogrt layout in essential graphics panel.
So I'm really confused.

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Community Expert ,
Sep 30, 2024 Sep 30, 2024

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LATEST

You might want to install the beta version 25.x. You can run it alongside the shipping version 24.6.1. Thus you can see if there has been some fix coming in the new release which is about 2 weeks away (likely). The beta version is available in Creative Cloud, and here is the forum: Premiere Beta

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