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Premier Pro loads up fine , cant open projects, when i click on it i just get a little opaque white

Community Beginner ,
Jan 19, 2024 Jan 19, 2024

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Priemere Pro loads just fine, however when i go to open a project i just get a little white bic where my mouse should be that popos up every time i click to open it. i have re installed the progrsm multiple times along with deleting all my plugins as well as re setting my preferences. at least on my side i feel that i have exhuasted all troubleshooting on my side and need further inquiry on finding a solution 

Bug Unresolved
TOPICS
User experience or interface

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9 Comments
Adobe Employee ,
Jan 19, 2024 Jan 19, 2024

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Does this happen with every project you attempt to open, or some projects? 

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Community Beginner ,
Jan 19, 2024 Jan 19, 2024

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its every project, opnly way i can open a project is by starting it brand new , which as you know isnt very helpfull especcialy with deadlines

 

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Adobe Employee ,
Jan 19, 2024 Jan 19, 2024

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>its every project

Interesting. So, if you make a new (empty) project, close PPro, re-open PPro and try to open that newly-created project, same behavior? 

Confirming: Same behavior, regardless of whether the .prproj is on a local drive, external storage, and/or a network volume?

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Community Beginner ,
Jan 19, 2024 Jan 19, 2024

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This is correct, the moment i close any project , i am unable to get back into it with the persitant gripe

 

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Adobe Employee ,
Jan 19, 2024 Jan 19, 2024

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Ok, last annoying diagnostic question (for now, haha); if you have that one new basically empty project open, does opening another existing project still take forever?

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Community Beginner ,
Jan 19, 2024 Jan 19, 2024

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Well thats the issue i cant open any exsisting project once i leave it due to the error mentioned previously of course

 

 

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Adobe Employee ,
Jan 19, 2024 Jan 19, 2024

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I asked, because you can have multiple projects open. Thanks for the quick responses!

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Community Beginner ,
Jan 19, 2024 Jan 19, 2024

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no problem i need this resolveds before sunday since i edit the churches sermon

 

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Community Beginner ,
Jan 20, 2024 Jan 20, 2024

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any idea on what i could do?

 

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