Premiere 24.5 hängt beim Wechsel von Bearbeiten auf Effekte und Tittel

[rafaelw99087648]

Windows 10 64Bit Version 22H2.

Geforce 2080 RTX Treiber Win 10_555_99.

Premiere 24.5 hängt beim Wechsel von Bearbeiten auf Effekte und Tittel.

Das passiert erst vom wechsel von Premiere 2023 auf die 2024 24.5.

Video:

https://www.youtube.com/watch?v=KGzAZeU0cmw

[Sumeet Kumar Choubey]

Hi rafaelw99087648,

Sorry to hear about this. Have you tried resetting workspace (Window > Workspaces > Reset to Saved Layout) to check if it's working properly?

Thanks,

Sumeet

[Kevin-Monahan]

Hi @rafaelw99087648,

My name is Kevin from support, one of the moderators here in the Bug forum. Nice to meet you. Thanks for filing your bug report. I don't see the same behavior here. Sorry about that. May the team have more info about your system, media, and workflow? See, How do I write a bug report?

I hope the team will assist you shortly. The bug looks very frustrating! On behalf of Adobe, I apologize for the bug. Take care.

Thanks,

Kevin

[Kevin-Monahan]

The status of this bug report has been updated.

[rafaelw99087648]

Hello, I did it even better and reinstalled the whole Windows and reloaded all the drivers.

[rafaelw99087648]

Hello, unfortunately the operating system does not show any errors in the event viewer. I have the same computer twice and tried it on both, the hardware is not defective.

[rafaelw99087648]

Hello, it's not enough to just test the software on Windows 11 and the latest hardware, 
you also have to test it on Win 10 and older hardware, not all people have new computers.

[rafaelw99087648]

Hello, this Board im use: https://www.asrock.com/mb/intel/X299%20Extreme4/index.de.asp

[Sumeet Kumar Choubey]

Hi rafaelw99087648,

Did you try resetting workspace? Also, is this happening with any specific project or all of them?

Thanks,

Sumeet

[rafaelw99087648]

Hello, I have reset everything, but the error is still there. I have reinstalled the Windows and the Premiere and I also have Acronis Images for a proper reset. The error is always in all projects.

[rafaelw99087648]

The Sata controller on the motherboard was a little defective, I changed the motherboard and reinstalled Windows, 
but the Premiere makes the same error, later I installed Windows 11, still the same error, the Premiere is simply faulty.

[rafaelw99087648]

Hello, I once installed Premiere 23.6, which doesn't cause the error. 
I have the Intel Core i9-7980XE processor and other similar models. Greetings R. Wunderlin

[rafaelw99087648]

Hello, I tested the 24.6, with editing on effects and tittle, the switch now works, but it hangs in 
other places, some things have been repaired, but it has new errors. The best option is 
Premiere 23.6, Media Encoder 24.5 and the 
Nvidia 536_99 desktop win10 win11 64bit international nsd dch whql then it works. Greetings R. Wunderlin

https://www.youtube.com/watch?v=sKx4Ycs-w7U