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Premiere closes without any message or report

Community Beginner ,
Mar 23, 2024 Mar 23, 2024

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Dear all, I face a very difficult problem. Adobe Premiere closes without any message or report. When I am in editing, I do not know what the problem is. I have tried to update all drivers and update all programs with Adobe, but to no avail.

 

my pc

Intel 14900

rtx 4070ti

128 ddr5 5600

All Drive SSD

sys M2 1tb

cash drive for adobe 1 ss tb

Bug Unresolved
TOPICS
Editing and playback

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5 Comments
LEGEND ,
Mar 23, 2024 Mar 23, 2024

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What's the media used, stored where on the computer, and what effects if any?

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Community Beginner ,
Mar 23, 2024 Mar 23, 2024

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all media is fx camera mp4 -4.2.2 or higer stored on empty ssd storge without any other medai

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LEGEND ,
Mar 23, 2024 Mar 23, 2024

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Which format off the camera? That's still a generic statement.

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Community Expert ,
Mar 23, 2024 Mar 23, 2024

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You can use the free MediaInfo program to get info on your clips. Get the program from the link below and using the 'Tree' view post a screenshot of your clip info: https://mediaarea.net/en/MediaInfo/Download

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Community Beginner ,
Mar 23, 2024 Mar 23, 2024

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LATEST
 
XAVC
Codec ID : XAVC (XAVC/mp42/nras/iso6)
File size : 256 MiB
Overall bit rate : 119 Mb/s
Frame rate : 59.940 FPS
 
HEVC
Format/Info : High Efficiency Video Coding
Format profile : Format Range@L5.1@High
Codec ID : hvc1
Codec ID/Info : High Efficiency Video Coding
Duration : 18 s 18 ms
Bit rate : 97.2 Mb/s
Width : 3 840 pixels
Height : 2 160 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 59.940 (60000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:2
Bit depth : 10 bits
Bits/(Pixel*Frame) : 0.195
Stream size : 209 MiB (81%)
Encoded date : 2024-03-20 12:35:11 UTC
Tagged date : 2024-03-20 12:35:11 UTC
Color range : Full
Metas : 3
Codec configuration box : hvcC

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