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1

Premiere Continues to Crash and Error Messages

Explorer ,
Jun 21, 2025 Jun 21, 2025

Hi

  1. Started working on project 0946hr
  2. Open PP
  3. Open Project
  4. Editted until 1036hr
  5. Rendered Worked fine
  6. Return at 1132hr
  7. Made New Bin 
  8. Tried to make New Sequence from preset doesnt like preset/ then decided to try Default Settings 1080 p 29.97 fps
  9. Returned 1238hrs Open PP Open Project 
  10.  No Video showing or playback in Program Monitor
  11. Tried to make new sequence / will not create when clicking OK Tried Save (Not Responding}
  12. Cannot Shut Down (Not Responding) Forced shut down via Task Manager
  13. See attached latest Error Report Screenshots
Bug Needs More Info
TOPICS
Editing and Playback
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correct answers 1 Pinned Reply

Adobe Employee , Jun 23, 2025 Jun 23, 2025

Hi @JP2512 

There are two things we can do to help. One , If you could check mark that box that says "Adobe may contact me with fixes and workarounds at " and insert your email address , our team can take a look at the crash report. Two, The link here How to Report a Problem , has steps to providing more information about your bug that can help us identify the issue. 
Here to help.

Ian

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2 Comments
Advocate ,
Jun 22, 2025 Jun 22, 2025

Since the error is being caused by GPUSniffer.exe, it might be related to your GPU driver. Try updating your driver to the latest version.

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Adobe Employee ,
Jun 23, 2025 Jun 23, 2025
LATEST

Hi @JP2512 

There are two things we can do to help. One , If you could check mark that box that says "Adobe may contact me with fixes and workarounds at " and insert your email address , our team can take a look at the crash report. Two, The link here How to Report a Problem , has steps to providing more information about your bug that can help us identify the issue. 
Here to help.

Ian

Status Needs More Info
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