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Premiere Crashes when Pressing File Button

Community Beginner ,
Mar 29, 2023 Mar 29, 2023

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This issue just started up within the last month or two.

I've reinstalled Adobe from scratch, even tried using "Bulk Crap Uninstaller" as well to remove anything deep in the file structure. Total clean install.

I've updated to the latest drivers, gaming and studio. I even rolled back to older drivers of both to see if that would help, no luck.

Adobe and my Windows 10 are all up to date. I've tried clearing the media cache, uninstalling all extensions, reseting the workspace.

No luck.

Sometimes I can get it to open one of the drop downs, but then if I click any of the menu items it will simply crash again.

I have been using the entire adobe suite on this laptop for several years now with no issue. It has a GTX 3070 and an i7-10875H. I have several hundred gigs of space available as well.

Any guidance or updates coming out soon to fix this? Happy to provide any details or specs I can.

Bug Unresolved
TOPICS
Performance or Stability , User experience or interface

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1 Comment
Community Beginner ,
Apr 06, 2023 Apr 06, 2023

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Not sure if "bumping" a topic is acceptable here. But I'm still having the same issue. About near ready to switch to a new platform. This is ridiculous. Absolutely disrupting my ability to produce content and deliver projects on time. Unacceptable.

I can't even open my scopes panel anymore. The window is grayed out.

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