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Premiere Export Media Menu/Options Will Not Open

Community Beginner ,
Apr 27, 2023 Apr 27, 2023

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Running Adobe Premiere 23.3.0 

Mac OS Ventura 13.2.1

Mac Studio 

Plenty of space

 

Premiere Media Export Settings/Dialogue will Not Open

 

Tried File Export Media from Menu

Tried Apple M shortcut 

Tried different timeline focus options found here in support community i.e., selecting everything in sequence, making sure blue box was around timeline.

 

Rebooted 

Removed Cache files

Reset permissions

Uninstalled and Reinstalled App

Started New Project - tried new different media with same result 

 

Was able to drag SEQ from Premiere into MEDIA ENCODER and got it to work that way. 

Bug Unresolved
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correct answers 1 Pinned Reply

Adobe Employee , Apr 28, 2023 Apr 28, 2023

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Community Expert ,
Apr 27, 2023 Apr 27, 2023

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Known issue

Do a forum search: loads of threads.

Workaround: file > export > send to AME

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Community Beginner ,
Apr 27, 2023 Apr 27, 2023

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First thing I did - tried everything I came across thx. 

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Community Beginner ,
Apr 28, 2023 Apr 28, 2023

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Just to follow up - I did reset the premiere preferences 3 more times and on the 3rd reset it seemed to work and the encoder window/options have returned.

I ran across users saying this only works temporarily for some so hoping for the best. 

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Adobe Employee ,
Apr 28, 2023 Apr 28, 2023

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This is a known issue that we are working on.  Please see the workarounds here: https://community.adobe.com/t5/premiere-pro-bugs/known-issue-export-mode-fails-to-load-in-premiere-p...

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