Premiere freezes/crashes when saving

[murphdjs]

For the past few months Premiere freezes whenenver I try and save it. No amount of waiting resolves it nor the other things below. The only thing I notice is, I can save it for a 5-10 second window when the file first opens up and I use CTR-S. Then after that, it will freeze.

It is making Premiere unusable, which is not what I'm paying hundreds of dollars a year for 😞

• Tried using older version (v22.6.2) instead
• Tried clearning media cache
• Tried importing old project file into new v23.0 Project
• Tried using a brand new v23.0 project with nothing inside of it

I can use the program for a long as I wanted editing with no issue. It only freezes/crashes when I hit save.

If I close the save dialogue box, it will being unresponsive when I click on the main program window.

Any advice or solutions are welcome. Screenshot of the save window progress freezing below.

• v23.0
• Windows 10
• Initiate the save function
• Expect save, but it freezes when doing so

[Ann Bens]

choose a local drive not Google Drive.

Google drive is good for backup not for editing.

[murphdjs]

Ok, but that's not causing the issue. It is a local sync and also with the sync turned off this still persists

[Kevin-Monahan]

Hello @murphdjs d,

Thanks for the message. I'm cleaning up some of these older bugs. Are you still having this issue? I hope not. I'll move your post to the Discussions board while we await your information.

Thanks,


Kevin