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premiere pro 2023 - Performance Issues - NVIDIA GPU

Community Beginner ,
Dec 05, 2022 Dec 05, 2022

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Boa noite! quero relatar 2 problemas bem chatos que vem acontecendo. 

eu uso um notbook Acer nitro 5, com processador AMD RYZER 7, com uma Nvidia gtx 1650

por ser um notbook com uma potencia razuavél, eu tenho dificuldades com edição no premiere, onde os videos no formato ful hd ficam travando bastante na time line, era pra a maquina rodar projetos 4k normalmente, mas nem os full hd estão rodando, com esses travamentos. 

me ajudem a resolver essa situação por favor 

 

e outra cooisa, a funcão vertical não está mas funcionando 

 

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correct answers 1 Pinned Reply

Adobe Employee , Mar 25, 2024 Mar 25, 2024

Hello @Jailton257627036dy7 ,

Thanks for the message. It’s been a long time since you filed this bug. I apologize for the lack of a response. Are you still having this issue? The team will need more info from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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Adobe Employee ,
Dec 05, 2022 Dec 05, 2022

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Hi Jailton,

Sorry. Can You try rolling back video drivers to 517. xx?

 

Thanks,
Kevin

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Adobe Employee ,
Mar 25, 2024 Mar 25, 2024

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Hello @Jailton257627036dy7 ,

Thanks for the message. It’s been a long time since you filed this bug. I apologize for the lack of a response. Are you still having this issue? The team will need more info from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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