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Premiere Pro 2024 fonts not working

New Here ,
Oct 14, 2025 Oct 14, 2025

Greetings!  I cannot get any fonts to show up in the Essential Graphics font menu.  I created a project with an Adobe font on laptop, and now I'm not being given any options to choose any replacement.  Additionally, no fonts show up when I create a new text frame.  I have tried logging out and back into Creative Cloud and deleting the media cache.  Any suggestions?  I'm using Premiere Pro v24.6.8 build 3 with Windows 11 Education edition.

 

Thanx,

Jay

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Performance or Stability , User experience or interface
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correct answers 1 Pinned Reply

Adobe Employee , Oct 14, 2025 Oct 14, 2025

Hi @jay_9092 
If you made a graphic, try looking at the properties panel; the fonts should be there. See the screengrab for reference. Let me know what you find out and if this helps. 
Here to help

IanScreenshot 2025-10-14 at 12.38.45 PM.png

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Adobe Employee ,
Oct 14, 2025 Oct 14, 2025

Hi @jay_9092 
If you made a graphic, try looking at the properties panel; the fonts should be there. See the screengrab for reference. Let me know what you find out and if this helps. 
Here to help

IanScreenshot 2025-10-14 at 12.38.45 PM.png

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New Here ,
Oct 14, 2025 Oct 14, 2025

Thanx for replying.  When I click the dropdown arrow to the right of the font name, only a white empty box drops down.  The screen grab shows the box populated with fonts; mine is white with no options at all to choose.

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Community Expert ,
Oct 14, 2025 Oct 14, 2025
LATEST

Try resetting preferences.

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