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Premiere Pro 2025 Project Player Freezing

New Here ,
Apr 24, 2025 Apr 24, 2025

Hi Community,

 

I got a project problem for the last 3 Days. The project crashes / freezes the Premiere Pro env. after 2 min. the player is freezed the export dont work. I tried it on multiple maschines. Non worked.
I got some linked clips from AE, but I rendered them in and out.

I tried many tips,

  • clear cache
  • change the workspace
  • rest app
  • reinstall and install older version

I tried it on a Mac Mini M4 Pro 64GB.
Project is 1920x1080x24f and not long max 2 Minutes.
Other projects work I dont know why.
Thanks for reading!

Bug Unresolved
TOPICS
Editing and Playback , Export , Projects or collaboration
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6 Comments
Adobe Employee ,
Apr 25, 2025 Apr 25, 2025

Hi there, 

We're sorry to hear about this. Does it crash or freeze when doing something specific, or is it random? Have you used any third-party plugins or effects in the project? Also, have you submitted any crash reports recently? We're here to help, just need more info.

 

Thanks,

Sumeet

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Community Expert ,
Apr 25, 2025 Apr 25, 2025

Try creating a new project and import the old one into it.

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New Here ,
Apr 26, 2025 Apr 26, 2025

Hi @Sumeet Kumar Choubey,

thanks for the quick response. It crashes after moving the cursor around most of the time, when I played a bit of the Video. I dont use any third Party Plugins in Premier Pro in AE some, but not for the project. I speeded up some of the clips, but I dont think thats the issue. I already submitted some crashreports, but yet not response.

Have a nice day,
Luca

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New Here ,
Apr 26, 2025 Apr 26, 2025

Hi @Peru Bob,

I tried it but the Project also Freezes. Thanks for your good Idea but I still dont work.

Have a nice day!
Luca

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New Here ,
Apr 26, 2025 Apr 26, 2025

Hey,
I dont know if it helps but it freezes when I skip around with the cursor so forward and back.

Thanks,
Luca

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Community Beginner ,
Apr 26, 2025 Apr 26, 2025
LATEST

Olá, você verificou se não há nada em execução em segundo plano no Premiere? Esta atualização mais recente permite muitas funções automáticas que fazem o programa travar ou ficar lento. Para descobrir se eles estão sendo executados em segundo plano, procure no painel de progresso. Se algo estiver sendo executado automaticamente, vá para preferências e desative-o.

Build CPU Ryzen 5700X,64 GB ram,Nvidia geforce 3060,SSD 512 gb + hd 2Tb Win11 24h2
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