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Premiere Pro 23.0.0 Ongoing problems with "Error retrieving frame"

New Here ,
May 13, 2023 May 13, 2023

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Hello,

 

I was hoping somebody could help me with the following issue. I seem to have a unusual amount of "retrieving frame" errors (see attachment). I got multiple errors when exporting a file. 

 

I dont know if this is a hardware issue? Im using a Macbook Pro with M1 chip. Or that this has something to do with the use of .MXF files? I read somewhere it might be fixed with choosing another Video Rendering or Playback engine? But in my case this is not adjustable (see attachment). 

 

Hope somebody can help me with this issue. Kind regards,

 

Frank van der Meijden
The Netherlands

Bug Unresolved
TOPICS
Editing and playback , Export

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