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Premiere Pro 24.0 Crashes when Exporting

Community Beginner ,
Oct 09, 2023 Oct 09, 2023

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Hello everyone,

Basically what the title says. I've opened a project I was working on and it converted it to Premiere 24.0 version. When I tried exporting a clip it crashes, every time. I tried uninstalling and installing but nothing worked. Any ideas?

Thanks in advance.

Bug Unresolved
TOPICS
Export

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5 Comments
Community Beginner ,
Oct 09, 2023 Oct 09, 2023

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I'm currently using a Mac Studio M2 Max.
OS: Ventura 13.4.1(c)

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Adobe Employee ,
Oct 09, 2023 Oct 09, 2023

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What format are you choosing to export with? A screenshot of your export settings might help.
Does the export succeed if you send it to Media Encoder and do the export from there?

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Community Beginner ,
Oct 09, 2023 Oct 09, 2023

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When I try exporting it from Media Encoder I get this error:

Export Error
Error compiling movie. Accelerated Renderer Error

Unable to produce frame.

Writing with exporter: H.264
Writing to file: /Volumes/DGK Music/Sequence 01.mp4
Writing file type: H264
Around timecode: 00:22:50:42 - 00:22:50:51
Rendering at offset: 688,933 seconds
Component: H.264 of type Exporter
Selector: 9
Error code: -1609629695

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Community Expert ,
Oct 09, 2023 Oct 09, 2023

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Try the following:

. Delete the render files from sequence, or the video previews folder.

. Export to QuickTime (something like Cineform or ProRes)

. Clean media cache.

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Community Beginner ,
Nov 20, 2023 Nov 20, 2023

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I have the exact same problem. Regardless of the exporting format, Premier Pro 24.0 crashes on every attempt to export. I am on my school issued M1 Mackboo Pro 16". I have also contacted the Technical Support at Full Sail University and their best resolution was to uninstall 24.0 and revert back to 23.6. After doing that, I have no more issues. 

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