• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Premiere pro 24.4.1 crashes on opening some projects...

Participant ,
Jun 04, 2024 Jun 04, 2024

Copy link to clipboard

Copied

Respect,
I haven't contacted you in a long time, everything was ok until version 24.4.1...as I wrote in the header...some projects crashes in the new version on opening, and some don't...those that crashes, version 24.3 opens the normal one.. ..I sent the report...thanks....

Bug Needs More Info
TOPICS
Performance or Stability

Views

191

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Adobe Employee , Jun 04, 2024 Jun 04, 2024

Hey there, @STUDIO29K,

Thank you for filing the bug report and sending in the crash reports. I will let the team know about that.

 

Can you provide any other details? See: How do I write a bug report?

 

Can you upload a copy of your project file for them to inspect? That would be awesome!

 

I hope the team can assist you ASAP.

 

Take Care,
Kevin

Status Needs More Info

Votes

Translate

Translate
9 Comments
Adobe Employee ,
Jun 04, 2024 Jun 04, 2024

Copy link to clipboard

Copied

Hey there, @STUDIO29K,

Thank you for filing the bug report and sending in the crash reports. I will let the team know about that.

 

Can you provide any other details? See: How do I write a bug report?

 

Can you upload a copy of your project file for them to inspect? That would be awesome!

 

I hope the team can assist you ASAP.

 

Take Care,
Kevin

Status Needs More Info

Votes

Translate

Translate

Report

Report
New Here ,
Jun 04, 2024 Jun 04, 2024

Copy link to clipboard

Copied

I have the same problem, some projects works fine but others just crashed -_-

Votes

Translate

Translate

Report

Report
Participant ,
Jun 04, 2024 Jun 04, 2024

Copy link to clipboard

Copied

it happens with the latest studio driver 555.99 WHQL and with the previous 555.85 WHQL....
how can I send you the project...883GB
thanks for the super-fast reply... 🙂

Votes

Translate

Translate

Report

Report
Participant ,
Jun 04, 2024 Jun 04, 2024

Copy link to clipboard

Copied

This happens immediately after opening the project... in previous versions everything was normal....
and in the error box i can't paste the copied text from the forum, i can't type again...please fix it...

Screenshot 2024-06-04 210950.png

 

Votes

Translate

Translate

Report

Report
Participant ,
Jun 04, 2024 Jun 04, 2024

Copy link to clipboard

Copied

this is the second project and everything is ok... and so on...


Screenshot 2024-06-04 212321.png

 

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Jun 05, 2024 Jun 05, 2024

Copy link to clipboard

Copied

I see an AE Juice screen. Isn't that service obsolete? Wondering...

Kevin

Votes

Translate

Translate

Report

Report
Participant ,
Jun 07, 2024 Jun 07, 2024

Copy link to clipboard

Copied

I don't think so....the guys from AEJuice are working on updates and always update their plugin....everything worked flawlessly up to version 24.4.1 as I mentioned in the previous post, version 24.3 works as it should....and everything previous versions opened the same projects with the same plugins... and now there is always something, but I'm not the only one with this problem...
thank you

Votes

Translate

Translate

Report

Report
Participant ,
Jun 07, 2024 Jun 07, 2024

Copy link to clipboard

Copied

I started with Premier pro from version 1.5...ha,ha,ha... so many years

 

Date                   Maintainer    Version
25 May 2004       Zac Lam       Version 1.5

Votes

Translate

Translate

Report

Report
Participant ,
Jun 07, 2024 Jun 07, 2024

Copy link to clipboard

Copied

LATEST

and when v.2 came out... that was something... as far as I remember, it was on 6 DVDs or CDs, I still have it somewhere... and to this day I'm in love with that version....
🙂

Votes

Translate

Translate

Report

Report