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Premiere Pro 25.0 Crashing on MXF File Import

Community Beginner ,
Oct 30, 2024 Oct 30, 2024

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Hey everyone,

After updating Premiere Pro to version 25.0, I encountered a recurring issue: every time I import an MXF file, Premiere Pro crashes completely.

I attempted to downgrade to version 24.6, but the issue persisted. However, when I downgraded further to version 24.3, everything worked as expected.

Is there a reason I can’t use the newer versions without experiencing this crash?

System Details:

  • macOS Sonoma 14.6.1
  • Apple M1 Pro chip

Any insights or fixes would be greatly appreciated. Thanks!

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Import and ingest , Performance or Stability

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correct answers 1 Pinned Reply

Adobe Employee , 11 hours ago 11 hours ago

Hi  @WSC21881869yc76 ,

Thanks for submitting your bug report. We need a few more details to try to help with the issue. Please see; How do I write a bug report?

Sorry for the frustration and thanks for reaching out.

Best,
Rach

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2 Comments
LEGEND ,
Oct 30, 2024 Oct 30, 2024

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mxf is a "wrapper", it can hold all sorts of files by different devices. We need to know precisely what created those files, and what the codec details are housed inside that mxf.

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Adobe Employee ,
11 hours ago 11 hours ago

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Hi  @WSC21881869yc76 ,

Thanks for submitting your bug report. We need a few more details to try to help with the issue. Please see; How do I write a bug report?

Sorry for the frustration and thanks for reaching out.

Best,
Rach

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