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Premiere Pro crashes when cutting a speech-enhanced audio clip

Explorer ,
Apr 11, 2024 Apr 11, 2024

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The programs crashes (freezes and has to be quit through task manager) when I cut an audio-enhanced clip, whether the audio clip is linked to a video clip or not.

 

1. Enhance a clip with Essential sound enhance (dialoque)

2. Cut the audio clip with the scissors tool

3. Freeze

 

I have Supertone Clear installed but not in use in any of these cases. 

 

Premiere Pro 2024, Windows 11 Home (23H2), 13th Gen Intel(R) Core(TM) i9-13900K 3.00 GHz, 16GB RAM

Bug Unresolved
TOPICS
Editing and playback , Performance or Stability , Sound

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4 Comments
Explorer ,
Apr 11, 2024 Apr 11, 2024

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It is definitely due to the enhance effect: Premiere does not freeze if I turn off enhance before cutting and then turn it back on after.

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Community Expert ,
Apr 11, 2024 Apr 11, 2024

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Hola buenos días, yo creo que deberías eliminar tu cache de medios, quizás haya algo allí que esté generando el error. luego reinicia el programa; espero te sirva de ayuda.
Me pasó algo similar hace algún tiempo.

Saludos cordiales

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Explorer ,
Apr 15, 2024 Apr 15, 2024

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My theory is this is an intel mac issue. I have never been able to recreate this issue on an M series mac.

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Community Expert ,
Apr 15, 2024 Apr 15, 2024

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Assuming you're happy with the results of the Enhance Audio, right-click the enhanced audio in the Timeline and choose Render and Replace.  This writes a WAV file to disc.  The resulting file will have " Audio Extracted" appended to the filename.

If you've run Transcribe on the original audio, you'll have to run that again.

 

If needed, you can right-click again and choose Restore Unrendered later.

 

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