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Premiere Pro/Encoder freeze before packaging mp4

Community Beginner ,
Mar 07, 2023 Mar 07, 2023

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This didn't used to be a thing, but lately whenever I'm trying to export a larger video (about longer than half an hour) Adobe will freeze after 100%. No matter how long I wait (I've even tried waiting a whole day) it will not budge after that, and I have to ctrl + alt + delete to terminate the process, and I end up with  unpackaged mp4, aac, and m4v files.


This happens whether I export directly from Premiere Pro or Media Encoder, it happens no matter what mp4 settings I use (I've tried various presets and tweaking things myself), and it happens in every project I create that is a long video (shorter videos do not have this problem). I have tried updating my software, and reverting to an earlier version, but nothing works. This is puzzling because I used to be able to export long videos with no problem.


The only thing that works now is exporting as a much alrger mov file and then converting it to mp4--this is a much longer task and takes up way more space on my hard drive.


I'm using a Dell XPS-15 with an Intel Core i7-10750H CPU @ 2.60GHz.


Is anyone having a similar issue?

Bug Unresolved
Export , Performance or Stability






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