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Premiere Pro fail to launch 2023

New Here ,
Apr 07, 2023 Apr 07, 2023

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Premiere Pro 23.2 failed to progress past launch page. No crash error appeared, it just simply shut down after a few seconds on launch page.

 

Attempted fixes that have not worked:

Rolled back to Premiere v23.1

Updated system drivers

Restarted system

Deleted preferences for Premiere and reinstall

"Run as administrator" the premiere .exe file instead of standard launch

 

System information:

Lenovo thinkpad laptop

Windows Pro 10 64

intel i7

16gb ram

intel UHD Graphics 620

 

There is plenty of room available on my harddrive and the computer is not overheating.

 

It is worth noting I attach to an external GPU when editing which has a GTX 1070 in it. I am away from home and without access to the eGPU at the moment so I'm not able to test that as a fix.

 

If you can help, thank you!

Bug Unresolved
TOPICS
Performance or Stability

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