Hi everyone,
I'm kind of lost here.
Premiere Pro has stop working overnight... Basically, nothing works anymore (while Photoshop, Lightroom... eveything except Media Encoder, just work perfectly fine).
Playback isn't working neither can I preview frames, the selection tools takes minutes to do its job, Media Encoder freezes, importing files freezes as well.
The files I'm working with are 4k 10bit 4:2:2 videos but even 4k 8bit footage fail (even though I've made dozens of projects with the files I use for trying to replicate my problem).
It was the first time I was working with 10bit videos, I made sure I had the right environment to do so (XAVC S).
Creating Proxies (when Media Encoder allow me to do so...) doesn't change anything .
I tried :
- Cleaning the cache
- Uninstalling everything (via Creative Cloud and other tools)
- Beta version and many previous versions (latest up to 23.3)
- Uninstalling plugins
In my activity monitor, there a process that seems to act weird: VTDecoderXPCService
On playback, the process just goes from 0 to sometimes 15GB and more without ever going back down.
It just stays there whatever I do (or don't do). It only goes back down when I close Premiere.
I get no crash report even though Premiere is frozen to death.
I was in a hurry an decided to install Davinci Resolve to deliver and it's been absolutely flawless. No lag, no issues.
I'm used to Premiere and I love it for corporate work (and little less for Social Media content) so I can't do without currently.
Thanks in advance for your help.