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1

Premiere Pro Not Responding on Startup (Intel Arc A770, Windows 11)

Community Beginner ,
Feb 11, 2025 Feb 11, 2025

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Screenshot 2_12_2025 2_56_23 AM.png Adobe After Effects, Photoshops and Illustrator I have no problems with applications, but when I open Premiere Pro, it stays in the opening window and nothing happens, when I click on it, it gives an error like this. My computer hardware is Intel Arc A770 graphics card, i7 13700kf processor, 64gb ram and 1tb ssd. I am using Windows 11 pro. I tried a few versions from the latest version to 2024 and 2023, and I get the same error in all of them. I would be glad if you could help.

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Computer configuration , Performance or Stability

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correct answers 1 Pinned Reply

Adobe Employee , Feb 11, 2025 Feb 11, 2025

Hello @ALFAtrKURT,

Please test with the current version or the beta for this recent hardware. Let us know how it goes.

 

Thanks,
Kevin

 

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Adobe Employee ,
Feb 11, 2025 Feb 11, 2025

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Hello @ALFAtrKURT,

Please test with the current version or the beta for this recent hardware. Let us know how it goes.

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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