• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Premiere Pro Restoration Deleted All My Projects

Community Beginner ,
Jun 24, 2024 Jun 24, 2024

Copy link to clipboard

Copied

Hello everyone,

I'm facing a serious issue with Adobe Premiere Pro and I urgently need help.

I was working with Premiere Pro (version 24 on Windows 10) and the program started crashing repeatedly. At one point, a pop-up window appeared offering to reset the version of Premiere to fix the error. I clicked "yes" on that window, and surprisingly, all my Premiere Pro projects were deleted from my computer.

I had my projects saved on two hard drives: D and E. I've already tried a few solutions without success:

  • I looked in the Premiere Pro auto-save folder, but found nothing.
  • I used the recovery software Recuva, but it didn't show any relevant files.

This is the first time this has happened to me, and I didn't receive any specific error message, just the pop-up window that led me to reset the program and lose all my project files.

Has anyone experienced a similar situation or knows how I can recover my Premiere Pro project files? Any help would be greatly appreciated.

Thank you!

santi :3
Bug Needs More Info
TOPICS
Projects or collaboration

Views

66

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Adobe Employee , Jul 23, 2024 Jul 23, 2024

Hi Santiago,

Thanks for the bug report. Has this situation resolved and were you able to locate your project files? Let the community know. I am not seeing others with the issue, so could you please give the team more info? See, How do I write a bug report?

 

With more specific case details, I hope we can help you.

 

Thanks,
Kevin

Votes

Translate

Translate
3 Comments
Community Beginner ,
Jun 24, 2024 Jun 24, 2024

Copy link to clipboard

Copied

 

Hola a todos,

Estoy enfrentando un problema grave con Adobe Premiere Pro y necesito ayuda urgente.

Estaba trabajando con Premiere Pro (versión 24 en Windows 10) y el programa comenzó a cerrarse repetidamente. En un momento, apareció una ventana emergente que me ofreció la opción de restablecer la versión de Premiere para reparar el error. Presioné "sí" en esa ventana y, sorprendentemente, todos mis proyectos de Premiere Pro se borraron de mi computadora.

Guardaba mis proyectos en dos discos duros: D y E. Ya intenté algunas soluciones sin éxito:

  • Busqué en la carpeta de auto-guardado de Premiere Pro, pero no encontré nada.
  • Utilicé el software de recuperación Recuva, pero tampoco me mostró ningún archivo relevante.

Este es un problema que nunca me había sucedido antes, y no recibí ningún mensaje de error específico, solo la ventana emergente que me llevó a restablecer el programa y perder todos mis archivos de proyecto.

¿Alguien ha pasado por una situación similar o sabe cómo puedo recuperar mis archivos de proyecto de Premiere Pro? Cualquier ayuda sería enormemente apreciada.

¡Gracias!

santi :3

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Jul 23, 2024 Jul 23, 2024

Copy link to clipboard

Copied

Hi Santiago,

Thanks for the bug report. Has this situation resolved and were you able to locate your project files? Let the community know. I am not seeing others with the issue, so could you please give the team more info? See, How do I write a bug report?

 

With more specific case details, I hope we can help you.

 

Thanks,
Kevin

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Jul 23, 2024 Jul 23, 2024

Copy link to clipboard

Copied

LATEST

The status of this bug report has been updated.

Status Needs More Info

Votes

Translate

Translate

Report

Report