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Premiere Pro Undo and Redo Functions have stopped working in both 22.6.4 and 23.4

Community Beginner ,
Jun 12, 2023 Jun 12, 2023

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Greetings, 

 

The Undo ( Ctrl+Z ) and Redo functions have stopped working for me after I installed Premiere Pro 22.6.4, since 23.4 is supper slow and not working properly.  Now the Undo/Redo Functions are missing and grayed out from both versions. The Copy and Paste fuctions do work and it's not a keyboard shortcuts missing issue. I searched the community and this is what I have tried with no resolusion: 

I've cleared the Preferences for both on start up.

I've Reset to a Saved Working Layout and still no resolution. 

I only have an US keyboard installed. 

I Uninstalled and re-installed both.

I Uninstalled both, then deleted all Premre Pro 23 and 22 user folders in Documents folder and /Users/Shared/Adobe/ and then re-intalled only Premiere Pro 22.6.4 and the same problem persists.

 

 

The computer I'm working on is an iMac with the following specifications: 

MacOS: Monterey Version 12.6.6

iMac (Retina 5K, 27-inch, Late 2015)

Processor: 4 GHz Quad-Core Intel Core i7

Memory: 32 GB 1867 MHz DDR3 (29GB) allocated for Adobe Apps

Startup Disk: Mac SSD

Graphics: AMD Radeon R9 M395X 4 GB

 

Any suggestions are appreciated. 

Thank you kindly, 


Teo

 

Bug Unresolved
TOPICS
Computer configuration , Editing and playback , Performance or Stability

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4 Comments
Community Beginner ,
Jun 12, 2023 Jun 12, 2023

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The solution I found so far is installing Premier Pro 23.4 and getting rid of all other old versions. Then instead of opening an exisitng old projectm I created a new project and imported the old project into the new one and Premiere is running better and the Undo/Redo fuctions are back online. I hope this helps for whoever is having the same issue. 

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Community Beginner ,
Jun 12, 2023 Jun 12, 2023

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I spoke too soon. The Undo/Redo function worked after the mentioned above procedure, but it kept Undoing to the importing of the project. Then after restarting Premiere Pro the Undo/Redo uption is not working again. 

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New Here ,
Dec 31, 2023 Dec 31, 2023

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Have you found a solution to the issue of the grayed-out undo button?

Encountering the same issue.

 

MacBook Pro (14-inch,2021)

M1 Max 32GB

MacOS Monterey 12.2.1

 

Premiere Pro 24.0.3

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Community Expert ,
Dec 31, 2023 Dec 31, 2023

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try to reset the preferences

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