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Premiere Pro work on 4K Monitor Using A lot of CPU and lagging

Community Beginner ,
Jun 19, 2024 Jun 19, 2024

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So, recently I updated new monitor with 4K resolution, and now work in Premiere Pro become slow and laggy.

I've already worked with set of two monitros (32" 4K and 27" Full HD), and then I worked on 4K, but Premiere Pro didn't open in 4K, rather in 4K but with low textures, blurry, like Full HD, but everything worked perfectly. As After Effects as well, it doesn't use a lot of CPU, and hit CPU to 50C.

But work in Premiere Pro changed, it always hit CPU to 70C, it works very slow and always lagging, and this is strange. Is there any way to optimize it?

My PC:
OS: Win 11
CPU: Ryzen 9 7900x 12 Core
GPU: Nvidia RTX 3070 Ti 8GB
RAM: 64GB
And work with SSD and external SSD


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Graphics , Performance or Stability , User experience or interface

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correct answers 1 Pinned Reply

Adobe Employee , Jun 19, 2024 Jun 19, 2024

Hello @Ігор35070919qah6,

Thanks for the bug report. I'm Kevin, one of the moderators here. I appreciate all the information you gave. Let the team know any further information. See: How do I write a bug report?

 

I hope the community or the team can quickly assist you with this bug. I am sorry for the frustration.

 

Cheers,
Kevin

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Adobe Employee ,
Jun 19, 2024 Jun 19, 2024

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Hello @Ігор35070919qah6,

Thanks for the bug report. I'm Kevin, one of the moderators here. I appreciate all the information you gave. Let the team know any further information. See: How do I write a bug report?

 

I hope the community or the team can quickly assist you with this bug. I am sorry for the frustration.

 

Cheers,
Kevin

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Community Beginner ,
Jun 19, 2024 Jun 19, 2024

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LATEST
  • Issue - Slow work of Premiere Pro in 4K monitor. 
  • Adobe Premiere Pro version number: 24.4.1
  • Operating system - Windows 11
    System Info: CPU, GPU, RAM, HD:
    • CPU - Ryzen 9 7900x 12 Core

    • GPU and Driver Version - Nvidia RTX 3070 Ti 8GB and 555.99

    • RAM - 64 GB

    • Hard Drive - external SSD Kingston XS 2000 4TB

  • Video format: simple MP4, I suppose H.264 codec
  • Workflow details: Simple sequence, without multicam or anything
  • Steps to reproduce - (Very important!) 1. Setup New 4K monitor, launch Premiere, it start working slow and using more CPU 
  • Expected result - Resolution should changed, that's all
  • Actual result -  Premiere Start to lagging and working very slow 

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