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Premiere shifted the timing of the audio of a project when I opened it

Explorer ,
Oct 24, 2024 Oct 24, 2024

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I had an edit I have been working on for a client for months. I had a music edit going that went through many rounds of feedback until the client was happy with it - basically, I cut a stock track in multiple places and stitched it together, crossfaded, etc. I put a lot of work into it.

 

Today, I opened up the project, and the timing of each clip of the music is all messed up. I'm not saying that the timeline was shifted back - rather, it's the clips themselves that now start and end at a different place in the music than what I previously had. It looks like it shifted the first audio clip to start at 0, and presumably the rest were shifted back by the same amount of audio units.

 

I have MANY versions of this project saved, and they are ALL messed up in the same way. Why did Premiere do this?? Is there any way to restore the edit I previously had? I need to license the music now for final export to client.

 

Premiere v24.6.3

Windows PC

Ryzen 9, NVIDIA 3060, 64 GB RAM, footage on external hard drive

 

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Editing and playback , Sound

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correct answers 1 Pinned Reply

Adobe Employee , Oct 24, 2024 Oct 24, 2024

Hi @noahshipman,

Welcome to the forums and thanks for filing the bug. I understand that you experienced unexpected behavior with an audio clip seemingly shifting in place. The team might need more information about your source media and workflow, See, How do I write a bug report?

 

As we await a response from developers, you can try troubleshooting steps that might help solve your issue.

 

  1. Press Shfit at launch and delete the media cache from the Reset Options dialog. You can also try the other
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Adobe Employee ,
Oct 24, 2024 Oct 24, 2024

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Hi @noahshipman,

Welcome to the forums and thanks for filing the bug. I understand that you experienced unexpected behavior with an audio clip seemingly shifting in place. The team might need more information about your source media and workflow, See, How do I write a bug report?

 

As we await a response from developers, you can try troubleshooting steps that might help solve your issue.

 

  1. Press Shfit at launch and delete the media cache from the Reset Options dialog. You can also try the other options here, too. Just keep in mind that if you don't back up your preferences file, customizations will be reset.
  2. Unlink and then relink the media. Sometimes, files can go awry when on external media drives, especially NAS or SAN storage.
  3. Check the file type. Are you using highly compressed .mp3 files? They are not recommended. See if you can find an uncompressed source file and link your clips to a more stable format like .wav or .aif.
  4. Check a recent Auto-Save project file. Your edit might be intact in an earlier version of the file.
  5. Check the History panel. You may be able to locate an undo restoring the correct edit.

 

I hope the team will respond shortly. Sorry for the hassle.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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