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"I am done with this track." - Interesting error message upon import of specific audio file.

Community Beginner ,
Sep 06, 2023 Sep 06, 2023

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Tried importing a music track that was succesfully used in previous projects. However this time I get the cryptic error message: "I am done with this track." followed by an unspecified error message pointing to the cache file in question.

I reckon clearing the cache should fix the issue but c'mon... Who at Adobe wrote this genius meta error message text?

Maybe its the whole Adobe Sensei AI trying to poke through and show us its self awareness?....

 

Anyway, not a big deal but I think Adobe could greatly improve the useability of their error messaging.

Bug Unresolved
TOPICS
Import and ingest , Sound , User experience or interface

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9 Comments
Adobe Employee ,
Sep 07, 2023 Sep 07, 2023

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Hi, 

This is text that is coming from the 3rd party library we use to decode MP3's.  The actual issue is that you are seeing that error at all, it seems the some older encoders can cause the last tiny bit of audio to be not decoded properly, and this error bubbles up from the library and appears in Premiere Pro.  I've written a bug to try to address this root issue.


As a work around for now, until the bug can be addressed, you can try importing the file into Audition and saving it again as a new file, the errors at the end of the file will be corrected and you should not see this issue again.

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Adobe Employee ,
Sep 07, 2023 Sep 07, 2023

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"a music track that was succesfully used in previous projects".  Ah yes, and this is because Premiere changed the 3rd party library that is used for MP3's when the ARM transition was done.

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New Here ,
Dec 10, 2023 Dec 10, 2023

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this has happened to me as well, no clue what to do about it

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New Here ,
Dec 18, 2023 Dec 18, 2023

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Also experiencing the same issue here. I have an audio track that can open in audio players just fine, but looks like Premiere isn't handling well. Are there any updates on the situation? Unfortunately, I don't have the original files to re-render the track and I'd want to avoid loss of quality if possible.

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Community Expert ,
Dec 18, 2023 Dec 18, 2023

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FWIW: I never use MP3's in a timeline, save for when I'm might be listening quickly to determine a song I want to use.

 

As mstegner wrote, open it in Audion, but don't just save it again, save it as a WAV, and it will be a better editing experience, like using ProRes files or ProRes proxies instead of h.264/HEVC

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Community Expert ,
Dec 18, 2023 Dec 18, 2023

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@mstegner

 

If this is a known issue, why is it not communicated to users as a Known Issue?

https://helpx.adobe.com/premiere-pro-next/troubleshooting.html

 

R.

 

 

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New Here ,
Dec 22, 2023 Dec 22, 2023

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Same issue here. I had to convert it in WAV to make it work.

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New Here ,
Jan 10, 2024 Jan 10, 2024

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screw you adobe, you want 60 eur per month and we can't even import mp3 files and have to reencode them? what's wrong with you?

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Community Expert ,
Jan 10, 2024 Jan 10, 2024

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Wow JZ, really...?

 

Nobody said you can't use mp3s it's just better not to. It's like ProRes vs h.264... one can be noted as a professional format and the other a consumer format. Same goes with Wav and Mp3. Mp3's need significant processing power on your NLE, same as h.264. ProRes and Wav edit beautifully and leave all that unneeded processing power to contribute to the snappiness of the interface / editing experience.

 

Use mp3 if you want... it's just not best practices.

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