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Slow scrolling speed in Premiere Pro tabs while ideal in everything else

Enthusiast ,
Jan 20, 2025 Jan 20, 2025

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Premiere Pro is the only software I've had this issue in. The issue manifests itself in slow scrolling speed in its windows and tabs. Below are video illustrations of one scroll movement up and down.

- Project bin (1,5x as slow)

 

- Graphics templates (2x as slow)

 

- Effects (2x as slow)

- Audio mixer (1,5x as slow)

- Lumetri (1,5x as slow)

- Metadata (2x as slow)

- Export (2x as slow)

In comparison After effects has the scrolling speed as it is in the Windows, and Premiere's timeline is also of the same speed:

In the x1,5 tests you may think it's ok, but it's not - there still is a distinct difference between AE, Premiere Pro timeline, OS windows scrolling and those tabs seen in these tests.

Surely I know I can bump up the mouse speed in the OS settings and that leads to higher speeds everywhere - the browser scrolling becomes too fast too as well as any other scrolling including AE. 

My OS windows scale is 100%, the mouse and everything have the default settings, so it is Premiere Pro only that has slower scrolling. This issue has accompanied Premiere Pro for ages and I woldn't post it here, but people have started to complain about it on Reddit and there are my Premiere Pro pupils who also do.

Please fix it, Adobe.

Premiere Pro 25.1, Win 11 24h2 (up to date), RTX 4080, 1920by1080 monitor, all OS settings concerning mouse and scaling are default, a Qcyber HYPE mouse (800-4000 dpi, 1000 Hz, set at 1600 dpi).

Once again: the scroll speed is perfect everywhere except for the said cases in Premiere Pro.

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Editing and playback , Performance or Stability , User experience or interface

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correct answers 1 Pinned Reply

Adobe Employee , Jan 24, 2025 Jan 24, 2025

Hello @AndrewTheGreat,

Thanks for the bug report. Since not everyone is experiencing the bug, please give the team more information in order to reproduce your issue. See, How do I write a bug report? I hope that the team will help you with this shortly.

 

Thanks,
Kevin

 

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3 Comments
New Here ,
Jan 21, 2025 Jan 21, 2025

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Same issue here. It's been bugging me for as long as I can remember.

 

Premiere Pro 25.1, Windows 10 22H2 (up to date). Happens on both of my computers which both run the same version/OS.

 

I contacted tech support and they asked me regular debug things, then asked me to try a different mouse. I switched from my Logitech G305 to a basic Dell business mouse and had the same issue. They pointed me to a video which had a work around solution but the overall conclusion felt like this is just a bug with Premiere and nothing on our end.

 

It also is an issue in Media Encoder and some menus in Photoshop. Mostly fine in Photoshop but I noticed like 1 or 2 spots where scrolling is either faster or slower, I think.

 

The afformentioned video is this one by the way: https://www.youtube.com/watch?v=OobKVPojFmg

 

It just has you use Auto Hot Key (a third party program) with a script that will accelerate scrolling on just Premiere, I believe. I'm sure it works but I just don't want to run a third party program I don't already use to fix a bug in 1 program. But for what it's worth, people seem to love that program for other things, too.

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Adobe Employee ,
Jan 24, 2025 Jan 24, 2025

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Hello @AndrewTheGreat,

Thanks for the bug report. Since not everyone is experiencing the bug, please give the team more information in order to reproduce your issue. See, How do I write a bug report? I hope that the team will help you with this shortly.

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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Enthusiast ,
Jan 28, 2025 Jan 28, 2025

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LATEST
  • Issue - Slow scrolling speed in Premiere Pro tabs while ideal in everything else, as given in the title.
  • Adobe Premiere Pro version number: Premiere Pro 25.1, as given in the last paragraph.
  • Operating system -Win 11 24h2 26100.2894
  • System Info: CPU, GPU, RAM, HD:
    • CPU - Intel i7 14700K, latest BIOS firmware update

    • GPU - Palit RTX 4080, as given in the last paragraph.

    • GPU - driver Studio 566.36, as given in the last paragraph.
    • RAM - 64 Gb, as given in the last paragraph.

    • Hard Drive - 2x SSDs, 1 HDD. HDD is used for storage only.

  • Video format: this is irrelevant, the bug is sowtware only. But if needed, h264 420 8 bit. 
  • Workflow details: the while first message is about it with video illustrations.
  • Steps to reproduce - (Very important!) 1) Open Premiere Pro. 2) Carefully and slowly hover your mouse pointer over the scrollbar of Premiere Pro tabs mentioned in the first message. Move your index finger over the mouse scroll wheel to make it rotate once, then do the same in the opposite direction. Feel the scrolling speed as opposed to your browser on OS windows scrollbars. 
  • Expected result - the scroll speed in Premiere Pro ought to correspond to the scroll speed inside Windows OS or any programs inside of it. The nearest example is After Effects which has a correct scroll speed.
  • Actual result -  The scroll speeds in Premiere Pro are 1,5-2 tomes slower than in the rest of the software in Windows.

 

@Kevin-Monahan is it enough?

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