• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit Search
0

SOS! Error Message : Еhe importer reported generic error

New Here ,
Feb 10, 2023 Feb 10, 2023

Copy link to clipboard

Copied

Pavel26349707vtxd_0-1676045850930.png

Hello. I've this problem for the last year... When I import files with a big chance I can get this message. I checked the file: they can be opened in DaVinci Resolve, media encoder, and player...
I noticed that if I clean all cache and try again to import the same files - they import correctly. But! Other files with the same chance can't be imported...
I google and saw a lot of tutors to fix this... but they say: "You need to rename .mp4 to .mov", "You need to encode all of your footage to another codec" and other senseless solutions.
I hope I get help and good solution to this problem. Thanks.

Bug Unresolved
TOPICS
Import and ingest

Views

51

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation