• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
2

Source monitor frozen?

Community Beginner ,
Jan 27, 2025 Jan 27, 2025

Copy link to clipboard

Copied

Hi everyone! I need some help!

 

After selecting a portion of the video in Source monitor and dragging it to the timeline, the Source monitor is frozen for 5-10 seconds, only the audio is playing back. This is pretty annoying when I'm selecting hundreds of clips from a shoot and have to wait after every single selection.

 

It wasn't a problem is Premiere 24, only is 25... Yes, I know, I can downgrade, but I want to fix it.

I am editing on the M4 base Mac mini, the footage is 4K from Sony a6400 and Fuji XT4, and it doesn't matter if I'm using H.264 or H.265, the problem still persists. Tried with lower bitrates as well and gave Premiere the maximum RAM I could. The footage is on a Samsung T5 SSD.

 

(Opened the same project on a M1 MBP, same version of Premiere, it was okay ... so it might be some optimazition problem on the newer hardware?)

 

Thank you in advance!

Bug Needs More Info
TOPICS
Editing and playback , Performance or Stability

Views

35

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Adobe Employee , Jan 27, 2025 Jan 27, 2025

Hi @Martina22769067k59j 

Thank you for taking your time to file a bug report. Have you tried to see if the latest beta version is still giving you the same problem? And does the location of the files you are playing back change any of your playback results? This is only happening with a delay in playback on the source monitor correct? Would you be able to provide us with a video capture of what you have been seeing on your end?

Thank you

Ian

Status Needs More Info

Votes

Translate

Translate
1 Comment
Adobe Employee ,
Jan 27, 2025 Jan 27, 2025

Copy link to clipboard

Copied

LATEST

Hi @Martina22769067k59j 

Thank you for taking your time to file a bug report. Have you tried to see if the latest beta version is still giving you the same problem? And does the location of the files you are playing back change any of your playback results? This is only happening with a delay in playback on the source monitor correct? Would you be able to provide us with a video capture of what you have been seeing on your end?

Thank you

Ian

Status Needs More Info

Votes

Translate

Translate

Report

Report