Spinning beach balls

[dion43]

Am I the only one who can barely work in the latest version of Premiere?

As soon as a sequence starts to get a bit complex, everything starts to slow to a crawl. Scrubbing is jerky, playback is slow to start and then sometimes won't stop for several seconds. Even this simplest things, like duplicating a sequence, copying and pasting clips, or just changing the timeline display gives me the spinning beach ball for 5-10 seconds.  I hadn't experienced any of these issues to such a degree in previous builds.

I've tried several things to try to determine if there was somethings specific in my sequence that was causing the issue, including dismantling the sequence layer by layer, removing archival clips that were different frame rates, and flattening multi-cam clips, but nothing seemed affect the lagginess.

I will say that I had just converted my project to a production hoping to save time on opening and saving. This is really when I started noticing the lag issues.

As for tech specs, I'm using 25.2.3 on a 2017 iMac running Ventura 13.7.5. I am also working with proxies of nearly all of my footage.

[R Neil Haugen]

2017 iMac ... that might be sort of the issue right there. As ... that's an 8 year old machine. And in computer terms, positively antebellum. Maybe dinosaurs time ... sadly.

[dion43]

As I said in the post, I've never had this issue with any other version of Premiere. 

[Peru Bob]

What are the hard drives (how many, what kind, what is on each, what capacity, and how full)?

[R Neil Haugen]

Premiere's code is constantly being updated, through each new version. Code specific to older hardware is replaced, and at times, removed. Plus the newer version is designed for efficient use of newer computer resources.

So as you go through the years, older computers will struggle more with each new major version. The same thing happens on PCs. I've got an older PC as my 'backup' rig, primarily as it has everything on it back through the original CC version. I didn't even try to load 24 or 25 on it, as 23 was painful.

But the 2015 CC Premiere Pro works fine. But then, that computer dates to around summer of 2017 or a bit later. About the same age as yours.

So if Pr24.x worked ok on it, it did better than my similar era PC.

But it is necessarily way ... old.

[Dani_V.]

Hi @dion43,

Thank you for submitting a bug report. You mentioned you started to really notice the lag issues when you converted to a Production, could you share more details on how this is set-up? Is your media in a separate project from your sequences? Where is your media and project stored, in an external drive?

Have you noticed if there are any processes running in the background in the Progress Dashboard?

Sorry for the frustration,
Dani

[dion43]

Thanks Dani,

Since I upgraded to 25 around the same time I converted the project to a Production, it's difficult to tell what the source of the issues could be. 

It is a project that I started five years ago and then, as it grew, I converted to a Production. The media is in several different projects (arranged by date), and my sequences are also broken up into several (and separate) projects. The media is stored on two separate drives, and the proxies are on a third. The project is stored on my computer's internal drive. I have not noticed any processes running in the background.

However, one thing that I have noticed that seems ominous is that when I match-frame footage that is from a multi-cam clip the source list (from the pull-down menu) often lists the multicam clips twice (as in, the exact same clip name appears twice in the list). 

[Dani_V.]

Thanks for the additional information @dion43. Yeah, it can be difficult to narrow down what is causing issues especially in older and growing projects. Did the Productions conversion happen before or after the update and do you recall which version you updated to 25.2.3 from?

Are you using any third-party plug-ins or effects? How is the storage space on your computer and on your external drives? (SSDs or HDDs?)

For the Source drop-down with the multi-cam clip, can you toggle between these two 'same' clips? If you right-click > Reveal in Project to both ‘exact’ clips in the Source monitor, do they both point to the same?

[dion43]

I'm not sure if I can even reply like this, but this is where the
"Reply" link lead me, so I'm giving it a try.

I'm pretty sure I had upgraded to 25 before I converted the project to a
Production. Before 25 I had been working in 24.6.5.

I'm not using any third-party plug-ins or effects. I'm storing all of
the media on a 28TB Seagate drive that's been split into two partitions.
I've made proxies for nearly all of my media and that is all stored on a
1TB SSD drive. The media cache is on my local drive.

As for the weird duplicate clips in the pull-down menu, when I "Reveal
in Project" they both (I should say "all" - today I noticed one clip
listed three times) point to the same clip.

What seems the oddest about all of this is that the thing that is the
MOST laggy is switching time-line views. I never realized how often I do
that, but now I avoid it because it takes so long to do.

Adobe Product Community

Dani_V. (Adobe Employee) mentioned you in a post! Join the conversation
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[Premiere Pro Bugs] [1] Re: Spinning beach balls [2]

Thanks for the additional information @dion43 [3]. Yeah, it can be
difficult to narrow down what is causing issues especially in older and
growing projects. Did the Productions conversion happen before or after
the update and do you recall which version you updated to 25.2.3 from?

Are you using any third-party plug-ins or effects? How is the storage
space on your computer and on your external drives? (SSDs or HDDs?)

For the Source drop-down with the multi-cam clip, can you toggle between
these two 'same' clips? If you right-click > Reveal in Project to both
'exact' clips in the Source monitor, do they both point to the same?

Reply

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