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Tengo un problema, cuando abro Premiere Pro se queda en la pantalla de carga

Community Beginner ,
Jun 04, 2024 Jun 04, 2024

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Al iniciar el programa, este se queda en esta pantalla, que supongo que es la de carga:

malva37812783i7n7_0-1717533944351.png

He buscado distintas soluciones como: "antes de iniciar Premiere mantener el Alt y eliminar el cache o cambiar de version" pero no me ha servido. Ademas tengo el Photoshop y el Illustrator pero a la hora de iniciarlo no tengo problemas, solo con este programa de edicion.
Alguna solucion?


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correct answers 1 Pinned Reply

Adobe Employee , Jun 04, 2024 Jun 04, 2024

Hello @Jirlanda,

Thanks for the bug report. I'm Kevin from Support, one of the moderators here.

 

Can you please forward more information about your system and media? See: How do I write a bug report?

 

With that information, the team will be able to reproduce your bug and fix it for you soon.

 

Take Care,

Kevin

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Adobe Employee ,
Jun 04, 2024 Jun 04, 2024

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Hello @Jirlanda,

Thanks for the bug report. I'm Kevin from Support, one of the moderators here.

 

Can you please forward more information about your system and media? See: How do I write a bug report?

 

With that information, the team will be able to reproduce your bug and fix it for you soon.

 

Take Care,

Kevin

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Community Beginner ,
Jun 05, 2024 Jun 05, 2024

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Hola Kevin!
Gracias por haber respondido, aqui he publicado un post de error:
https://community.adobe.com/t5/premiere-pro-bugs/premiere-pro-no-se-abre/idi-p/14663504#M28150
Espero haber tomado los pasos de manera correcta.
Saludos
PD: Hablo en español, perdon por mi mala redaccion.

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