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The arrow of my premiere get stucked

New Here ,
Jan 06, 2026 Jan 06, 2026

The arrow of my premiere get stuck when I press the play button, but when I click outside the program everything works smoothly. How can I fix it?

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Performance or Stability , User experience or interface
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correct answers 1 Pinned Reply

Adobe Employee , Jan 06, 2026 Jan 06, 2026

Hi @SoyJanier -  Thanks for submitting your bug report. We need a few more details to try to help with the issue.
Please see, How to Report a Problem.


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Adobe Employee ,
Jan 06, 2026 Jan 06, 2026

Hi @SoyJanier -  Thanks for submitting your bug report. We need a few more details to try to help with the issue.
Please see, How to Report a Problem.


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New Here ,
Jan 06, 2026 Jan 06, 2026

Its my first time buying the adobe creative cloud, when I updated to Premiere Pro 2025,

The arrow of my premiere get stucked when I press the play button, but when I click outside the program everything works smoothly. How can I fix it?

When I reproduce my project, this arrow starts glitching

It should move  smoothly

I provided a video were you can evidence my problem

Adobe PREMIERE PRO 2025

Windows 11

Nvidia 1050 TI

It affects my workflow and all my projects.

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Adobe Employee ,
Jan 06, 2026 Jan 06, 2026

Hi @SoyJanier - Please see, How to Report a Problem.

We need to know the exact specs of your computer, gpu, and drivers.

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New Here ,
Jan 06, 2026 Jan 06, 2026

Its my first time buying the adobe creative cloud, when I updated to Premiere Pro 2025,

The arrow of my premiere get stucked when I press the play button, but when I click outside the program everything works smoothly. How can I fix it?

When I reproduce my project, this arrow starts glitching

It should move  smoothly

I provided a video were you can evidence my problem

Adobe PREMIERE PRO 2025

Windows 11 Pro
32GB RAM 3200 MT/s

GTX 1050 TI
Ryzen 7 5700X
Drivers: 
-Geforce Game ready version 581.80 
-Nvidia Studio Version 581.57

It affects my workflow and all my projects.

 
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Adobe Employee ,
Jan 07, 2026 Jan 07, 2026

Hi @SoyJanier - You have listed two drivers which one are you using?

 

Can you check your audio hardware settings and make sure Default Input is set to "No Input"

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New Here ,
Jan 07, 2026 Jan 07, 2026

I downloaded both

I cant find that setting in my premiere pro

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Adobe Employee ,
Jan 07, 2026 Jan 07, 2026
LATEST

Hi @SoyJanier - You can find the setting in the main menu bar Edit > Preferences > Audio Hardware

 

We need to know which GPU driver you have installed.  You can search for the application Device Manager > Display Adapters > GPU > driver tab

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