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The new update is incredibly glitchy.

Community Beginner ,
May 30, 2024 May 30, 2024

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The new update is incredibly glitchy.  We have multiple high-spec computers in our office, this is happening to all of them.

 

Exporting videos is glitchy. The format will alter after the export; it will change the scale of the video, and not use certain clips even though they are in the timeline within the boundaries of the source feed. 

 

Auto reframe is not processing the video correctly. Auto reframe is zooming in like 450%. 

 

The time lane video playback is horrible, even with the proxies turned on and 1/4 resolution. We use Sony A7 IV cameras so the footage is nothing too crazy. 

 

I'm going back to the old update until this is resolved. I love Premer Pro and have been using it for years please fix it. 

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Editing and playback , Export , Import and ingest

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correct answers 1 Pinned Reply

Adobe Employee , May 30, 2024 May 30, 2024

Hello @Carter324678284le8,

The team will require more information about your case. See How do I write a bug report?

 

Information about your system and media is crucial for reproducing your bug. Use the format from that post for the best results. Thanks for your cooperation.

 

Cheers,
Kevin

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1 Comment
Adobe Employee ,
May 30, 2024 May 30, 2024

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Hello @Carter324678284le8,

The team will require more information about your case. See How do I write a bug report?

 

Information about your system and media is crucial for reproducing your bug. Use the format from that post for the best results. Thanks for your cooperation.

 

Cheers,
Kevin

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