The video is not visible on the playback screen.

[Michelle_Swallow1404]

Hello, for some time now my Premiere Pro has not been displaying the video playback on the pre-play screen and timeline, however I can still hear the playback.

[IanB_360]

Hi @Michelle_Swallow1404 

Welcome to the Premiere Pro Forum community. Thank you for taking the time to report a problem. It would help us if you could use the link here, How to Report a Problem, which has steps to provide more information that can help us identify the issue. 

Here to help.

Ian

[Peru Bob]

Try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver).