transcription still crashing latest version of premiere version 25.1.0 build 73

[rachelcenter]

transcription still crashing latest version of premiere version 25.1.0 build 73. Can this be fixed? This was happening on the first release of pemiere 2025 and i think a really late version of premiere 2024.  Mac os sequoia 15.1.1, Apple M2 Ultra, 128gb ram.

[stevenprobets]

Yup same here! Really frustrating

[Kevin-Monahan]

Thanks for writing in, @rachelcenter. Thank you, @stevenprobets, for alerting us about the bug, as well. I hope an engineer will respond shortly. Sorry for the frustration.

I wonder if anyone else in the community has seen this bug. @Stan Jones, have you come across this one yet? Sorry folks, I hope they can get this fixed for you soon.

Cheers,
Kevin

[Stan Jones]

@rachelcenter and @stevenprobets,

Thanks for the responses in the old thread:

https://community.adobe.com/t5/premiere-pro-bugs/transcription-keeps-crashing-premiere-25-0-0-build-...

I am back home, but I am still stumped by your problem. I am not experiencing this with 25.0.0 (or previous) and not in Beta 25.2.0.44. (I am on a project and have not updated to 25.1.0 yet.)

I am still unclear what exactly happens and when, and whether it happens every time or only sometimes.

Rachel,  you got bug reports and sent them back with your email address; Steven did you?

Steven, is it an actual crash for you? And for both of you, when does it happen: immediately on hitting transcribe in the transcribe dialogue, or only after some time of processing?

@Kerstin Ebert @alexander-riss 

Stan

[rachelcenter]

"I am not experiencing this with 25.0.0 (or previous)", stan is your experience on a mac or pc?

[Stan Jones]

@rachelcenter,

Sorry; meant to say. Win10.

Stan

[rachelcenter]

please test it on a mac. i've had adobe confirm known bugs that were only
showing up on mac not pc

[Stan Jones]

> i've had adobe confirm known bugs that were only showing up on mac not pc 

I'm PC only; staff or another helper will test on Mac I'm sure. This is a bug that has been hard to replicate, so I report what I'm seeing to help rule in/out issues. And my apologies again for not noting that I was testing on Win 10.

Stan

[rachelcenter]

but we cant rule out the bug if testing is only done on PC and issue is on Mac.

[Stan Jones]

> but we cant rule out the bug if testing is only done on PC and issue is on Mac.

Totally true. But we don't know that it is Mac only. If I replicated the problem on Windows, that would be helpful information. Of course, we can't completely rule it out on Windows just because I couldn't replicate it. 

But it points to Mac.

Stan

[stevenprobets]

It happens when I create a new project and my files/project are set to auto transcribe on import - it will crash during the process after a min or so. If I cancel auto transcribe in preferences and just do it manually per clip it's fine.

[stevenprobets]

... and yes I do always send my bug report.

[rachelcenter]

i dont have auto transcribed turned on and premiere is still sporadically crashing upon longer transcriptions

[stevenprobets]

I do agree its longer ones when you have many clips to do. I had about 30 clips to transcribe when the crashing started.