Unsupported Video Driver error

[larka-x@yahoo.com]

I've been getting an Unsupported Video Driver error on my Adobe Premiere Pro 2023 ever since its 2020 version.  It looks like the driver I have now has been discontinued according to the Adobe website.  The problem I have is that I don't know which driver version to choose on the NVIDIA Driver Downloads page .  The only one I could find that might match my current driver is for notebooks, I have a PC.  What should I do?

[Kevin-Monahan]

Hello larka-x@yahoo.com,

Thanks for the message. Are you still experiencing this bug? The team will need more info from you to reproduce it. Can you provide the information required here? How do I write a bug report? Which GPU driver are you using now?

I'll move your post to the Discussions board while we await your information.

Thanks,


Kevin