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Upgraded to Premiere Pro 2025 and PSD files won't import

Community Beginner ,
Nov 14, 2024 Nov 14, 2024

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We recently updated to v. 2025 and aside from lag issues, PSD files are not importing. I select my file, the normal prompt appears showing the file and how to import it; merge files, indiv. layers, etc. When I hit ok the Import Files box shows up but nothing happens. Progress bar doesn't even start. I've retired selecting an individual layer and still won't import. PSD is also v. 2025. PSD files are used in a lot of our projects so this is a major headache at the moment. Any advice is welcomed. 

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correct answers 3 Pinned Replies

Adobe Employee , Nov 14, 2024 Nov 14, 2024

This issue (which was with the progress bar, and not .psd files themselves) is already fixed in beta builds, and will be fixed in the next official PPro release.

Status Fixed

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Adobe Employee , Nov 14, 2024 Nov 14, 2024

Hi @HeatherB18 ,

 

Welcome to the Premiere Pro forums!  We’re happy you’ve reached out.  We’ll need a bit more info to try and help with your issue.

 

Please see; How do I write a bug report?

 

I hope we can help you soon.

 

Thanks,
Rach

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Adobe Employee , Nov 18, 2024 Nov 18, 2024

The issue (which is with the progress bar) is already fixed in beta builds, and will be fixed in the next official PPro release.

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7 Comments
Community Beginner ,
Nov 14, 2024 Nov 14, 2024

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Edit: I can drag and drop PSD files, just can't import. 

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Adobe Employee ,
Nov 14, 2024 Nov 14, 2024

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This issue (which was with the progress bar, and not .psd files themselves) is already fixed in beta builds, and will be fixed in the next official PPro release.

Status Fixed

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Adobe Employee ,
Nov 14, 2024 Nov 14, 2024

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Hi @HeatherB18 ,

 

Welcome to the Premiere Pro forums!  We’re happy you’ve reached out.  We’ll need a bit more info to try and help with your issue.

 

Please see; How do I write a bug report?

 

I hope we can help you soon.

 

Thanks,
Rach

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New Here ,
Nov 18, 2024 Nov 18, 2024

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same issue here. What can we do ?

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Adobe Employee ,
Nov 18, 2024 Nov 18, 2024

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The issue (which is with the progress bar) is already fixed in beta builds, and will be fixed in the next official PPro release.

Status Acknowledged

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Community Beginner ,
Nov 25, 2024 Nov 25, 2024

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I have the same problem. The progress bar stay empty and nothing happens.

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Adobe Employee ,
Nov 25, 2024 Nov 25, 2024

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LATEST

See 'correct' (pinned) answer; the problem is already fixed in beta builds, and will be fixed in the next official PPro release.

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