Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
1

字幕が消える。 Subtitles disappear when exporting.

Community Beginner ,
Nov 25, 2025 Nov 25, 2025

書き出しの際、字幕が消えてしまいます。

書き出し設定をいくつか試したところ、QuickTime ProResなど、特定の設定で発生するようです。

h264にしたところ字幕が現れました。

 

25.6.2 (ビルド 1)

macOS Sequoia 15.5

 

Subtitles disappear when exporting.
I tried several export settings and it seems to occur with certain settings, such as QuickTime ProRes.
When I switched to h264, the subtitles appeared.

 

25.6.2 (Build 1)
macOS Sequoia 15.5

77
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Beginner , Nov 27, 2025 Nov 27, 2025

Dani_V san, In my settings, "Burn Captions Into Video" was turned off only when using QT. This was very helpful, ARIGATO!

Translate

correct answers 1 Pinned Reply

Adobe Employee , Nov 26, 2025 Nov 26, 2025

Hi @HHH Japan

Thank you for reporting a problem and sorry you are experiencing issues. We need a few more details to help. Could you share a screenshot of your export settings? 

 

Under Caption settings > Export Options, do you have 'Burn Captions Into Video' selected when exporting the ProRes file? 

 

What kind of source media is being used in your sequence and what kind of caption track format (Subtitle, CEA-608, CEA-708, etc)? 

 

Does this occur if you send your export to Media Encoder? 

 

...
Translate
Adobe Employee ,
Nov 26, 2025 Nov 26, 2025

Hi @HHH Japan

Thank you for reporting a problem and sorry you are experiencing issues. We need a few more details to help. Could you share a screenshot of your export settings? 

 

Under Caption settings > Export Options, do you have 'Burn Captions Into Video' selected when exporting the ProRes file? 

 

What kind of source media is being used in your sequence and what kind of caption track format (Subtitle, CEA-608, CEA-708, etc)? 

 

Does this occur if you send your export to Media Encoder? 

 

Sorry for the frustration,

Dani

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 27, 2025 Nov 27, 2025

Dani_V san, In my settings, "Burn Captions Into Video" was turned off only when using QT. This was very helpful, ARIGATO!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 28, 2025 Nov 28, 2025
LATEST

Glad to hear that helped, you're welcome @HHH Japan!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines