고프로 10 프리미어프로2022 동영상 재생안됨 오류현상

New Here ,
Jun 26, 2022 Jun 26, 2022

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고프로10으로  hevc 혹은 hevc+h.264로찍은 영상이

프리미어 프로2022에서 올려서 재생을 하면 재생도 안되고,오류가 납니다 그러다가 팅깁니다.

대체 뭐가 문제인가

 

맥에서 그냥 영상 보는거는 가능한데

프리미어프로에 올려서 편집하려고 하면 안됩니다.

프리미어프로 삭제하고 다시 깔아봐도 안되고

프리미어프로 버전을 바꿔바도 안되고

구글이나 유튜브에서 아무리 찾아봐도 안되는데 조치를 취해줘야되지 않나요?

 

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Editing , Error or problem

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Adobe Employee ,
Jun 27, 2022 Jun 27, 2022

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Hi there!

Sorry to hear that. Could you share your system details  (OS, CPU, RAM, GPU)? Can you also post a screenshot of the error?

 

Let us know.

Happy to assist.

 

Thanks,

Kartika

 

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Adobe Community Professional ,
Jun 27, 2022 Jun 27, 2022

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Can you please share your system info? Like OS and version, CPU, RAM, GPU vRAM, Pr version? Thanks. Also a screen grab of your issue will be helpful.

FAQ: What information should I provide when asking a question on this forum?
https://community.adobe.com/t5/premiere-pro-discussions/faq-what-information-should-i-provide-when-a...

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