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Adobe took an hour to transcribe subs for 3 speakers over a 45min call, however I wasn't ready to create captions yet, so I kept working. Later I returned to the transcribe to see all the transcription gone.
What am I missing? How can I get it back?
Check your autosaves.
Sorry to hear that transcribing didn't work for you, let's investigate further.
When you went back to the sequence you were transcribing, what did you see in the Text panel? Was it completely empty or did it show the "Transcribe sequence" buttons?
Also, which Premiere Pro version did you use?