Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


138 GB CPU ... i mac hangs up every 5 minutes

New Here ,
Jun 09, 2021 Jun 09, 2021

Copy link to clipboard

Copied

Hi there, take a look at the attachement. Is that normaly?

 

Hallo, schaut euch den Anhang an. Ist das normal?

 

Thank you. Vielen Dank.  

TOPICS
Crash, Freeze or hang, Hardware or GPU, Performance

Views

567

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 10, 2021 Jun 10, 2021

Copy link to clipboard

Copied

Hi Vielen Dank,

 

Thanks for writing in. Would you mind sharing more details:

Please try resetting the preferences of Premiere Pro and see if it helps. Here's how: https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/... 

Let us know if it helps.

 

Thanks,
Nishu

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 10, 2021 Jun 10, 2021

Copy link to clipboard

Copied

Bildschirmfoto 2021-06-11 um 07.58.58.pngBildschirmfoto 2021-06-11 um 07.59.29.png

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 10, 2021 Jun 10, 2021

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 11, 2021 Jun 11, 2021

Copy link to clipboard

Copied

Bildschirmfoto 2021-06-11 um 09.08.05.png

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 11, 2021 Jun 11, 2021

Copy link to clipboard

Copied

Leute, 158 GB ... ist doch nicht real oder? 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 14, 2021 Jun 14, 2021

Copy link to clipboard

Copied

Hi there, any news? 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 17, 2021 Jun 17, 2021

Copy link to clipboard

Copied

Hallo? 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 18, 2021 Jun 18, 2021

Copy link to clipboard

Copied

Sorry for the delayed response.

Please try reinstalling the app if you haven't already. If it doesn't help, try creating a new user account on your computer and test Premiere Pro in it.

Let us know how it goes.

 

Thanks,

Nishu

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 22, 2021 Jul 22, 2021

Copy link to clipboard

Copied

No- That does not work. Any other ideas? 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 28, 2021 Jul 28, 2021

Copy link to clipboard

Copied

Hello? That does not work. 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 03, 2021 Aug 03, 2021

Copy link to clipboard

Copied

Heelloooo? What the heck? 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 07, 2021 Aug 07, 2021

Copy link to clipboard

Copied

hello? I need help? 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 15, 2021 Aug 15, 2021

Copy link to clipboard

Copied

nice support! 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 20, 2021 Aug 20, 2021

Copy link to clipboard

Copied

i will never give up! Hate that s**t^^

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 20, 2021 Aug 20, 2021

Copy link to clipboard

Copied

LATEST

Sorry Marcela,

This is a user to user forum and not a support ticket with limited assistance from Adobe Staff. To get started help, please contact us: Contact Us

 

In the meantime, can you clean media cache and delete preferences? That may help. If it does not, you can create a new project and import the old project into the new one. Let us know if any of these steps help.

 

Thanks,
Kevin

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines